Hang on a minute...
...GP services would have to address increasing patient numbers due to an ageing demographic.
The Department of Health estimates that, by 2018, there will be 2.9 million people with multiple long-term conditions, up from 1.8 million in 2012...
And the "target demographic" all have smart phones and the like do they? Has anyone actually bothered to check?
Curiously, although the headline includes the word "broadband" there is no mention of it in the article; would this be broadband for the health professionals (who probably do have a better than average service anyway, other than out in the sticks) or for the patients, in which case my comment above regarding the "target demographic" has to be expanded to see if they have broadband or indeed any internet connection. And, I suppose, Skype. A half decent survey might just find that they have other uses for their dwindling financial resources, or have neither the inclination nor the capability to master the technology involved; why should they?
Given the scandals that erupt around the 111 service from time to time this appears to be another giant leap backwards.
Looks like another grandiose scheme being set up to fail right from the outset, with the elderly and chronically ill patients being the losers.