DDoS protection biz Incapsula knackers its customers' websites

Glitches at distributed denial-of-service mitigation biz Incapsula left the websites it defends offline twice on Thursday. Incapsula blamed "connectivity issues" for the global PITSTOP, aka the worldwide degradation of its services. "A rare case triggered an issue on the Incapsula service and caused two system-wide errors at …

[Swarthy]

I think it's funny that a lone (very talented/dedicated) actor could potentially attack the DDoS defender and Deny Service to multiple targets. Would the media then have it be a SDDoS (Solitary DDoS), a SDoS (Solitary Denial of Service), or would they resurrect the old DoS Attack?

[TeeCee]

Incapsula blamed "connectivity issues"..

So it was all a bit of a COCKUP then?

(Connection Outage Causes Killing of Usual Processing)

[TorUser]

I actually wish other vendors were competent enough to have 1 outage and recover within 30 minutes, just look at the amount of downtime you get at Amazon(!), Staminus (10hrs and counting) CloudFlare (SNAFU) or Fastly.

[Vic]

We've seen quite a few of these TITSUP/PITSTOP stories lately.

Have I missed the one where El Reg coughs to its own TITSUP episodes? Cloudflare is quite inistent that it's not them...

Vic.