dubbed Connie after the Hilton founder...
Better choice than "Paris"...
// the leather flying jacket, please
Big Blue is making another effort to make a business case for the Watson deep learning system, this time by porting it to a robot concierge in the Hilton McLean in Virginia. The robot, dubbed Connie after the Hilton founder, is an off-the-shelf Nao machine from French manufacturer Aldebaran Robotics, linked wirelessly to …
So what you're really saying is that Watson is a solution still looking for a problem and so far it hasn't found many areas of interest.
The whole idea of a concierge could be done via an iPhone app.
Hotel apps already have keyless entry to your hotel room that supports RFID cards and not mag stripe cards. They also have maps of the hotel property.
Then they have links to uber and local eateries.
In short, there isn't much of a need for an AI when it comes to being a concierge.
Is this article a comment on how desperate is IBM is... or how limited Watson really is?
Another 'so-what' announcement from IBM with a ton of flare. IBM needs to worry less about finding these weird one off Watson use cases, which may not work anyway, and more about finding an IT system or solution these can sell to thousands of businesses. It seems like they are getting more esoteric every year.
Is it just me or does that sound a bit, I dunno, kinky?
@Crazy Operations Guy: if you read this, any suggestions for modding the robot to make the stay at the Hilton* more, uh, pleasureable?
* Didn't they once use the slogan 'It happens at the Hilton' once? I think I've still got a postcard from the Berlin Hilton with that on it somewhere.
Well said. This is what spews out when PR drones go inside out, i.e. the internal jargon/bullshit makes it outside.
experience = visit
hospitality = hotel
setting = hotel
deeper guest engagement = profit
So, "visits to hotels with this robot can lead to more profit". Which is still bullshit, 'cause it won't.