Simplisafe as a business has a fault. They are only a smidgen of a step above a traditional alarm company, but still act like a legacy alarm company.
Their customer communication SUCKS.
Add to that, they refuse to acknowledge the "Cloud." Things like IFTTT, integration into other devices like NEST, ECHO, etc...
Ask them about it, and a single person who is responsible for marketing and communication will reply with a canned response a hundred times over with the same BS corporate line. Proof is in their user forums about that...
I've been meaning to email their head developer and CEO via linkedin, but have yet to figure out their email aliases... So I haven't been putting much thought into it.
It's the alarm I wanted due to it's sensor options. But hate their lack of internet integration (without a subscription)