I Dumped Backblaze, And They Me, After They LOST My Encryption Key
There is nothing 'darling' about Backblaze from my lousy experience. I'd uploaded all my computer data, encrypted with a key I held close in a separate encrypted disk image, to Backblaze in hopes that they were the great Trust-No-One backup cloud service I was looking for. Then one day, I needed to restore one file from my backup. It had gone corrupt on my system and a good copy was, supposedly, up on Backblaze.
Except my encryption key, the one and only, DIDN'T WORK when I wanted to download and decrypt the file. Backblaze offered no explanation, no apology. Instead they played the old crap company game of Blame The Victim. That was followed by an offer to refund money for the remaining time on my account under the condition that I GET LOST.
Don't trust Backblaze folks. And no, I'm not going to join into a flame war about them. This is my experience and I'm sticking to it. My duty now has ended.