Not had much luck trying to buy from Dell.
Maybe not directly related to the article, but I've never had much success trying to buy from Dell:
First tried many years ago and had a technical query about something. Sent an email to their support dept and got a ten page reply back from what they called a "robot" giving various answers to my technical question; none of the answers actually related to my question. I thought at the time that if this was a reflection on their pre-sales support I dread to think what their post-sales support was like. I bought a computer from elsewhere.
Some years later I was in the market for another PC so tried Dell again. I spent ages specifying a desktop computer to meet my needs only to hit a wall "Sorry, UK delivery only." Attempted to order the same kit via Dell here in France but couldn't get Windows in British English nor a UK keyboard. I bought a computer from elsewhere.
Many years later (the other day) I tried again. I'm now in the market for a Linux computer. Typed in "Linux desktop" on Dell's site search and got a page full of Windows desktop computers. Duh. So I will be buying from... elsewhere.
Maybe I'm an exception, a difficult customer. Or maybe others experience similar problems and that is why Dell is facing "consolidation" with another company.