
A speaker that's also a handy heater?
I say in the great tradition of software development, change the documentation, and call the bugs 'features'. It's not just a speaker, it's a radiator.
Apple is recalling its Beats Pill XL speakers over claims the product overheats to the point of burning one particular fan's finger. The speaker, which was manufactured in China, sells for $325, and apparently poses a potential fire hazard due to a faulty battery. Cupertino has promised to refund any US and Canadian customers …
Apple strikes again... some poor 10 yr old forgot to solder a few points after 18hrs of work.... now the whole (only?) production run has to be recalled.
btw, who is this Dr Dre? And which school of electrical engineering did he graduate from?
Troll as there is no stronger icon for times like these.
it seems that nobody has noticed that as you reduce manufacturing cost you get a corresponding reduction in value . . . and the value declines to zero much faster than the cost.
often enough, they pull so much cost out that the value becomes negative.
[ unless you put a high value on doorstops, fire starters and boat anchors ]
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I did see that they'll refund the full purchase price on presentation of the original receipt (unfortunately I can't find the story in question).
My understanding of the law (IANAL natch) is that a consumer's statutory rights are not prejudiced by the absence of the purchase receipt. A receipt may yield better service from the shop (e.g. a refund on an unused item within 28 days or a cash refund on a faulty item) but the absence of a receipt cannot be used to withhold a consumer's statutory rights. If Apple refunds to a Gift card (which I understand they're entitled to do on a faulty product if the receipt isn't presented) it should be for the full purchase amount. The only difference presenting the receipt should make is that the refund would be made in cash instead.
That still doesn't explain why the refund cost in the UK is lower than the price that Apple sell the product for.
AFAIK, in the USA the refund is higher than the RRP.
IMO a receipt should only be necessary if the customer is asking for a refund in excess of the RRP. Some people do pay more than RRP.
In the absence of a receipt Apple should be willing to pay the cash equivalent to the price that they sell it for.
I have to defend the beats pill xl, as I tested around 20 different battery wireless portable speakers, even brought a couple which I sent back as they sounded great in the shop but awful outdoors.
The beats pill xl is perfect for my needs I take it to work on my weekend shifts and it so loud it drowns the back ground machinery out and lasts all day.
Yes it maybe overpriced, but show me something that can give the volume and lastability, everyone has there own opinions but I purchased from reviews and ended up getting a refund.
I have my eye on the forth coming Fugoo XL but I need to hear it first, If it's as loud as the beats, then I will return it for a refund and buy the Fugoo.