The gist is that tightening up their security (in-house and outside threats) would cost them a lot more and hit the bottom line hard. I do believe the fines ought to be a lot stiffer. Maybe Mr. Wheeler and the FCC ought to figure out what their personal details are worth and work the fines from there....
AT&T will pay a $25m fine after crooked staff leaked subscribers' personal records to criminals flogging stolen cellphones. About 40 of telco's employees in its international call centers leafed through the accounts of 280,000 people without permission, pulling up their names, telephone numbers, and at least the last four …
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Thursday 9th April 2015 00:51 GMT Anonymous Coward
I think the gist here is that they were unlocking phones locked by the carriers own plan shenanigans (and maybe one or two stolen ones as well)
Doesn't actually seem to have been any identity theft or privacy breach - just sloppy work that might impact shareholder profits.
Shame we don't see record beating fines for deliberate corporate privacy breaches....