FTFY
Australia's online government services effort will likely repeat some is a stupid and costly mistakes.
Australia's communications minister Malcolm Turnbull has often expressed his admiration for the United Kingdom's Government Digital Service (GDS), going so far to say as to say it is the model and/or inspiration for the recently-revealed Digital Transformation Office (DTO). As we've reported, the DTO looks to be off to a shaky …
"But the warning here is clear: if it is Malcolm Turnbull's intention that his Digital Transformation Office ape the GDS, Australia's online government services effort will likely repeat some stupid and costly mistakes."
Sounds like a perfectly efficient solution to me. After all, it takes time and effort for our civil servants to cook up their own stupid and costly mistakes; why not simply copy an existing system that will ensure it all fails spectacularly? Same result, just quicker.
All this has happened before with a standard non solution being forced on bodies with legitimate quite different requirements.
A common interface is desirable to a degree but not at the expense of functionality. Having a 'look and feel' interface person available to assist in making things more common might be some help but forcing a common solution is not going to work across any large organisation.
one size fits all is appropriate. After all, the stupid colonials don't like thinking for themselves </sarcasm> Oz governments are addicted to copying foreign failures. Cruelled what little appeal Turnbulls had as an alternative to the appalling Tony. Given the number of Java apps lurking inside Oz gov sites I had to deal with it is still a source of amazement that they are as usable as they are.