It sounds like a hiding to nothing, but...
... there may be something to be said for half-assed automation. I dropped one of my regular hotels (a Sheraton in Albuquerque, fwiw) when the wierdo night manager's unpredictable oscillations between over familiarity and authoritarian standoffishness became too irritating to deal with.
OTOH, perhaps an alternative to automating jobs to the extent that everyone performs them equally badly might be to hire people who are capable of performing them well?