Charge Anywhere? More like Hacked Everywhere: Mobe cash biz admits 5-year security breach Mobile payments biz Charge Anywhere has admitted a hacker may have been snooping on its systems for FIVE years. While probing an internal malware infection, Charge Anywhere discovered someone has been able to eavesdrop on its network traffic since November 2009. That investigation revealed all sorts of sensitive data had been …
Even after we know that you took action only "..after being asked to investigate fraudulent charges.."?
They obviously made some mistakes but seem both to have taken responsibility for them and to have reacted in a reasonable manner. In their statement, they note, "While we discovered the malware on September 22, 2014, it required extensive forensic investigative efforts to de-code it and determine its capabilities." So they did not blow off the victim as often happens, found and corrected the source, and then alerted their customers to the issue. Compare with the way the Hilton rewards program handled their recent breach (I have yet to be notified by them that anything happened and I have one of these accounts).
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