Aus Post reliability
I never use Aus Post or Fedex if I can help it because they are incompetant and/or charge fees or claim delivery under false pretences
I had five Royal Mail track and trace packages earlier this year
In EVERY case the tracking stopped the moment the packages were accepted by Aus Post in the UK
The Aus Post web site claims they track all track and trace al T&T packages but this is bulldust.
Of the five packages
No 1 has never been found - when I complained Aus post wrote that I must contact the sender and they must ask Royal mail to advise them (and me) the waybill number of the bag containing the missing mail. Aus Post accept the money but will not provide the service
No 2 - when the shipper above read my e-mail they decided it was easier just to replace the missing shipment. Next day I passed the tracking number to Aus Post who told me three weeks later there was no trace of any such package in their system. They delivered it next day.
No 3 - same as number 1 - different shipper - again sent replacement rather than do the research that AusPost could do with their computer links to the Royal Mail system
No 4 - never showed up on system after left RM hands - arrived after only a week
No 5 - I paid extra for track and trace and for signature on receipt. After package left Royal Mail and dissappeared I logged a complaint on the Aus Post web site. Got a reply saying mail from UK can be "track and trace" OR "signature on delivery" but not both. Package eventually arrived after two weeks - not tracked and no signature required on delivery.
A check of the Royal mail site confirmed that Track and Sign was available to over 100 countries but NOT Australia.
A Priority Paid package I sent from rural Victoria to PNG spent 18 days in Melbourne. As a result of my complaint I got an giving the eventual delivery date and that they were pleased I was happy with their service. @#$%^ lying illegitimates.
It costs a little more for UPS or DHL but they always deliver.
If you live more than spitting distance from a major city Fedex pass the package to Aus Post and then claim the package is delivered. You have to create a massive sh*t fight to get them to provide the Aus Post tracking number.