
I wonder how much more overdrawn I'll be, once service is restored.
Nationwide Building Society is suffering from an outage that’s taken out its internet, mobile and faster payments services. The financial institution’s service status page says that online banking, mobile and payments are down and it’s working on restoring them. Both outgoing and incoming faster payments are currently being …
Wrote :- "I wonder how much more overdrawn I'll be, once service is restored.
If you go overdrawn because of their outage, I would keep careful records of the outage, (including media reports) in order to get any overdraft charges waived.
I went into the red with Lloyds Bank last September because of their outage when they FU'd their split from TSB. It was major national news at the time. My overdraft penalty did not actually show up until several statements later (I was beginning to think they were overlooking all overdrafts at that time). .
Went into my branch expecting to get the penalty waived with deep apologies and instead I got a row with the manager. He did not even seem to be aware of the outage.only two months earlier. His prize comment was that "I ought to keep an eye on my account". I replied that Internet banking was supposed to be the means fo do that.
I did get my £6 charge repayed, but because of their bad grace I subsequently withdrew all (a 6--figure amount) but a token amount from my accounts with Lloyds.
...... me. Santander had an issue yesterday with card payments, got me locked out of some services. I called them and the rep was a dick, so muttered under my breath that it would be fixed by moving my account to Nationwide.
At least Nationwide put something up on their page, unlike Santwatder.