back to article Nationwide Building Society's services out for the count

Nationwide Building Society is suffering from an outage that’s taken out its internet, mobile and faster payments services. The financial institution’s service status page says that online banking, mobile and payments are down and it’s working on restoring them. Both outgoing and incoming faster payments are currently being …

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  1. Semtex451
    Facepalm

    I wonder how much more overdrawn I'll be, once service is restored.

    1. Nuke
      Holmes

      Semtex451

      Wrote :- "I wonder how much more overdrawn I'll be, once service is restored.

      If you go overdrawn because of their outage, I would keep careful records of the outage, (including media reports) in order to get any overdraft charges waived.

      I went into the red with Lloyds Bank last September because of their outage when they FU'd their split from TSB. It was major national news at the time. My overdraft penalty did not actually show up until several statements later (I was beginning to think they were overlooking all overdrafts at that time). .

      Went into my branch expecting to get the penalty waived with deep apologies and instead I got a row with the manager. He did not even seem to be aware of the outage.only two months earlier. His prize comment was that "I ought to keep an eye on my account". I replied that Internet banking was supposed to be the means fo do that.

      I did get my £6 charge repayed, but because of their bad grace I subsequently withdrew all (a 6--figure amount) but a token amount from my accounts with Lloyds.

  2. David Harper 1

    It seems to be working again now

    I just logged in and it was working fine.

    1. Sartori

      Re: It seems to be working again now

      Yeah it was down but only briefly, all good again

    2. mccp

      Re: It seems to be working again now

      Me too. And the login popup says that all services are working normally.

  3. Eradicate all BB entrants

    They did it just to spite .....

    ...... me. Santander had an issue yesterday with card payments, got me locked out of some services. I called them and the rep was a dick, so muttered under my breath that it would be fixed by moving my account to Nationwide.

    At least Nationwide put something up on their page, unlike Santwatder.

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