back to article Cisco's Chambers to Obama: Stop fiddling with our routers

Cisco chief executive John Chambers has reportedly written to US President Obama, pointing out that the NSA tampering with kit it exports is not likely to result in more customer confidence or higher sales. The allegation that the NSA intercepts and fiddles with Cisco kit before it can reach offshore customers was raised last …


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  1. Ole Juul

    The grooming period is over

    At some point Americans are going to wake up and see how they are being screwed by their high priests.

    1. brainbone

      Re: The grooming period is over

      "At some point Americans are going to wake up and see ..."

      ... that the Earth far older than 6,000 years?

      ... that evolution by natural selection is real?

      ... that corporations are /not/ people?

      ... ... ...

      Sorry, I don't think enough of my fellow Americans will be waking up. Critical thinking is not taught in the majority of our schools, nor is it nurtured in the majority of our families.

      1. davemcwish

        Re: The grooming period is over

        Apart from those it's also the fact that they think there are a lot of 'bad guys' and they need 'our good guys' (NSA etc) to keep them safe.

  2. Big Al
    Black Helicopters

    Victim mentality

    Why assume Cisco is the ONLY company whose products are subject to such tampering?

    Since the FSB, Chinese government and Uncle Sam are all undoubtedly trying to fiddle with the products of lots of companies, this won't affect Cisco's competitiveness - because all their competitors' products have the same issue anyway!

    1. A Non e-mouse Silver badge

      Re: Victim mentality

      I think the issue here is that America has been claiming that Huawei kit was suspect as the company was under the control/influence of the Chinese military and so had backdoors implanted at the factory, whereas American products were "clean".

      With this latest Cisco revelation, the problem is that there are photographs of the American spooks* opening up American produced products to implant back doors into them. So the claims that American products are clean can no longer be taken at face value. Cisco may not be installing the back doors, but someone else is.

      * The pictures I've seen show someone opening up a Cisco box, and a workstation. There's no indication as to who these people are (NSA, Cisco employees, A.N. Other) or what they are actually doing.

      1. Anonymous Coward
        Anonymous Coward

        Re: Victim mentality

        "* The pictures I've seen show someone opening up a Cisco box, and a workstation. There's no indication as to who these people are (NSA, Cisco employees, A.N. Other) or what they are actually doing."

        They could, for example, be completely removing it's insides and replacing them with something totally different that has been designed or just cabled so the connectors are in the right places, then putting it back together again and putting it in a data centre / colo facility where it will look like just another Cisco box. I'm sure that idea has never occurred to them, not even once.

        1. Yet Another Anonymous coward Silver badge

          Re: Victim mentality

          It did occur to them - but with the current level of US manufacturing the NSA had to outsource the innards to Huawei

        2. Anonymous Coward
          Anonymous Coward

          Re: Victim mentality

          If this is real, are you telling me that Cisco didn't know about this? None of the bugged hardware was returned under warranty to Cisco with the listening devices inside? Or maybe the NSA intercepted them at that time as well?

    2. Anonymous Coward
      Anonymous Coward

      Re: Victim mentality

      This is the "less interesting" assumption.

      The more interesting and quite obvious conclusion here - this shows that the rumored level of cooperation between the three letter/two letter+number agencies and the "box" part of the telecoms industry is greately exaggerated.

      If the router companies were as willing to stick a set of backdoors as some of the more paranoid commentards continue to allege, then why do brain surgery on exports?

      The even more interesting conclusion is "if the routers to 'interesting customers' are backdoored, then why do we need sanctions on them in the firs place"? We might as well sell to Iran, North Korea and the like as much as we like and whatever we like.

      1. brooxta

        Re: Victim mentality

        > The even more interesting conclusion is "if the routers to 'interesting customers' are backdoored, then why do we need sanctions on them in the firs place"?

        Because it's defence in depth.

        And if you have someone who manages to get hold of a piece of sanctioned kit with great difficulty they are going to be more likely to trust that it hasn't been backdoored.

        And also because sanctions are ethically more defensible.

      2. Anonymous Coward
        Anonymous Coward

        Re: Victim mentality

        Iran gets what it want (within reason - no Cray supercomputers) from the UAE and other countries in the region not subject to export controls. Business is business. It's harder now only because of financial sanctions, not because of ineffective export controls.

      3. Eddy Ito

        Re: Victim mentality

        "why do brain surgery on exports?"

        Just out of curiosity, do embassies and consulates count as exports? It seems to me that the NSA would want to backdoor everything since it would be trivial for a diplomat to walk in to the nearest electronics shop and buy one off the shelf to act as a VPN endpoint to pass secrets back and forth with their own government.

    3. beep54

      Re: Victim mentality

      It's a perception issue. Even if you think that all companies have been affected, you KNOW that Cisco has and that in itself is a huge black mark against the company. A bit like carnival rides. You think that they might all be somewhat unsafe, but when a particular one goes publicly bad, then that is the one you won't get on.

  3. Gray

    No such agency

    "There is no such agency that would be engaged in no such activity involving no such product for no such surveillance program in no such authorized fashion if any such authorization in fact had been contemplated, possible, or authorized ... "

    Letter stamped "Return to Sender: Addressee Unknown"

  4. brooxta

    Words vs Actions

    If this issue is serious enough for Chambers to write a letter to POTUS in public acknowledgement then it would be good to see Cisco take the lead on producing kit that can be verified "gold".

    MS have been pushing their (unloved) "trusted computing" platform for some time now but Cisco already have control over both hardware and software, so it should be easier for Cisco to do.

    This is about more than SHA512 sums for firmware downloads, this is about being able to tell, with confidence, that you are running trusted code (that had been audited if it isn't open source) on hardware that hasn't been modified.

    We have seen strongly worded statements on this topic from Huawei and Cisco now, but actions speak louder.

    1. Yet Another Anonymous coward Silver badge

      Re: Words vs Actions

      Because you would still have to trust Cisco themselves - a US corporation subject o national security letters, that relies on US government contracts for a lot of its INCOME.

      The only way you could trust them would be if they moved to Switzerland, fired all their US citizen employees, banned all American shareholding, refused to sell to any US government customer..

      Even then it would be prudent to assume it was all a front.

      1. phil dude

        Re: Words vs Actions

        Indeed. And that of course includes M$, Google, Apple etc...

        It really is toxic when the Govt makes it illegal to tell the truth, and legal to tell a lie.

        It would be funny if it wasn't true.....


      2. brooxta

        Re: Words vs Actions

        > Because you would still have to trust Cisco themselves

        That was not what I was saying. The source code would need to be available and be shown verifiably to be what was running on verified hardware, or, if not open source, then audited by an independent third party.

        The problem goes beyond where the kit is produced. I imagine there would be all kinds of holes in Swiss products too.

        More important are the processes John Chambers' company use to generate product. So if he is serious about this problem then he needs to modify the process, not just write letters to his president.

        1. Rick Giles
          Thumb Up

          @brooxta Re: Words vs Actions

          "holes in Swiss products too"

          I see what you did there :D

  5. Anonymous Coward
    Anonymous Coward

    this is theatre

    Cisco's kit is compromised by them, on their premises.

    1. phuzz Silver badge

      Re: this is theatre

      On their premises where? Most of their kit is manufactured outside the US.

      A cosy relationship with (eg) DHL or Fedex would be much more useful to the US government. It's not just Cisco stuff they'd like to be able to get their hands on, and just think how many embassies probably use commercial couriers to move things around.

  6. Anonymous Coward
    Anonymous Coward

    I'm bitter and sceptical about this. Smells like a bunch of hand waving. How can a company who supplied the kit to make the great firewall of China have objections to the NSA getting their hands on their kit for "verification purposes" or whatever they're going to try sell it as.

    Oh, my bad, it's not a moral objection, it's a financial one.

  7. wyatt

    Why don't they just manufacture and ship the kit from outside the US?

    1. Xeno2097

      its not

      Most of it is manufactured in Pan Asia, and I doubt much of it ever gets to the shores of good old USA before it arrives at the end users site.

      1. TRT Silver badge

        Re: its not

        Presumably, then, they aren't taking apart a box shipped to the US that was made in China in order to check if the Chinese government is tampering with the kit?

  8. seven of five Silver badge

    just sue the gov for impaiment of business

    A nice little trial, seeking damages of 555 fantastillion monies. That´ll teach em.

    1. Preston Munchensonton

      Re: just sue the gov for impaiment of business

      Taxpayers everywhere groan with the thought of shouldering that burden. Thanks for nothing.

      It's like no one can think themselves anymore beyond, "Let's sue them".

  9. Anonymous Coward
    Anonymous Coward

    So how are they 'tampering'?

    I've not read the article, so this may well be a stupid comment ;)

    If it's software tinkering, surely flashing a new firmware (and checking the hashes) would eliminate any software issues, unless of course it is built with backdoors.

    Have Cisco asked any customers to pull the firmwares OFF the devices and check the hashes against the published version that shipped out of the factory? Any differences be fairly obvious...(although standard MO is to unbox, flash current stable version and then test).

    And shunting a firewall behind the device to monitor what (if anything) it tries to talk to might also be useful. One presumes any nasty mod (s/w or h/w) would be trying to call home at some point?

    1. MacGyver

      Re: So how are they 'tampering'? (I bet it's nanobots, aliens, or ghosts)

      All your points were mine exactly.

      I remember watching some senate hearing last month about some commented-out boilerplate DOD banner being "discovered" in the html source-code for the ACA webpage and the ensuing nonsense that followed, I realized that all the fact-based and logical arguments in the world don't matter at all.

      No amount of rational explanations will make frightened morons stop being either.

    2. Orv

      Nice idea, but...

      How do you know the firmware the device lets you pull is the one it's actually executing? Or the only thing it's executing? If I were designing such a thing I'd insert the spying code as a wedge between the firmware's ethernet driver and the hardware. Flash a new firmware, reboot, looks good but you're still p0wned. Short of taking all the chips out of the device and extracting the data from the hardware side, there's no way to be sure.

      1. MacGyver

        Re: Nice idea, but...


        For that matter, how do we know that it's not really a Decepticon masquerading as a Router/Switch. Or that the plastic isn't some sort of Lazarus plastic that records all the ambient sound in a room.

        Maybe the whole thing has been made from entangled particles, and the NSA has its twin installed in their switch-room at their moon base.


        There are lots of things to be worried about, this doesn't seem to be one of them. It seems unlikely that the NSA would have the schematics, personnel, replacements, and machines to pull off your proposed chip-change idea. I'm not saying they they can't do it, just that I don't think they are at that level of caring just yet. They have plenty of America's data to keep them gainfully employed for a while.

  10. John Smith 19 Gold badge
    Black Helicopters

    Another good reason not to buy American? Or a reason for hardware diversity?

    PC's from one mfg

    Servers from another

    Routers from a 3rd

    Firewalls from a 4th.

    Ideally all based in different countries.

    Paranoid? Certainly.

    Paranoid enough? Not so sure.

    1. DocJames

      Re: Another good reason not to buy American? Or a reason for hardware diversity?

      So all countries can have access to your information?

    2. Anonymous Coward
      Anonymous Coward

      Re: Another good reason not to buy American? Or a reason for hardware diversity?

      That would just mean you were rooted by agencies from four different governments.

  11. Anonymous Coward
    Anonymous Coward

    This is confusing

    Since most Cisco stuff seems to be made in China, presumably the Chinese busily implant bugs before they ship to the US where the NSA does it too. The spying hardware in the average Cisco router probably draws more power than shuffling packets :-)

    More realistically, I can't see how more than a tiny percentage of anyone's kit can be "jarked" this way. It's going to be a manual and highly skilled process....

  12. croc

    As a citizen of one or more of the five eyes group of spiers (Did I just coin a word???) I think I'd prefer to have my router / phone / whatever spied on by the Chinese, thank you. That new P7 looks pretty flash... And guaranteed no NSA backdoors. I also need a new router soon... And it will NOT be a crisco. Or a de-linked Or a nutgear. It will probably also be a Huawei.

  13. Anonymous Coward
    Anonymous Coward


    Why not just post the firmware online and let the end user re-install it and wipe whatever modifications may have been done to it?

    Regarding backdoors built in to Chinese kit... why not reverse engineer one and prove the backdoor exists?

    1. tom dial Silver badge

      Re: Workaround

      If the only thing happening were flashing with dodgy firmware there would be no need to open the box and the suggested procedure would be helpful and possibly curative. But the claim, as I recall it from a couple of months ago, was that NSA intercepted some kit destined for overseas purchasers and made hardware modifications to create back doors that could be exploited as part of their Tailored Access Operations. It is doubtful that they would do this very often given the hands on labor involved. That that such a claim is made suggests that the manufacturers themselves might be clean (other, of course, than providing out-of-band management ports that some might consider back doors and that might be usable as such given cooperation of the owner or vulnerability of the owners OOB network).

  14. EJ


    People complain to the POTUS like he actually has some control over the apparatus at this point. It's so cute.

    1. Alan Brown Silver badge

      Re: Comical

      The job of the president is not to wield power, but to distract attention away from those who do.

      1. Rick Giles

        Re: Comical

        The POTUS is a figurehead for the shadow lizard government.

  15. Mark 85 Silver badge

    The old slippery slope is well underway....

    Given what Cisco is saying, and the US is charging some Chinese with spying. How long before other countries start charging the US with spying? And maybe including the British agencies also for good measure?

    It just all seems like more game playng.... very dangerous to all players.

    1. tom dial Silver badge

      Re: The old slippery slope is well underway....

      It appears the US government is charging five individuals, presumably named or otherwise identified, with specific offenses against named victims. It does not appear they are charging the Chinese government as such. That differs a bit from a general accusation of spying, not that there isn't likely plenty of that done by most governments that have any capability at all.

  16. Rick Giles


    "Being singled out as the NSA's bitch…"

    There, fixed it for you

  17. Mephistro

    What a surprise!!!

    In this interesting link provided by fellow commentard Mother Hubbard a few months ago, we can read:

    "The industry is facing a year-end deadline to add a government-approved back door into network gear. Vendors that don't provide this access risk losing export privileges."

    The whole article deserves a detailed read, even if it was written in 1998!

    I mean, come on! The only explanation that makes sense is that a 'normal customer' gets a unit backdoored at the Cisco factory, and 'special targets' get units 'tuned up' at these NSA facilities.

    A pox on all of them!

  18. chris lively

    Simple solution

    There's a very simple solution for cisco to follow: put the plant for building these devices somewhere other than in an American controlled territory and ship from there to the customer.

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