Plusnet's supplied routers ... yeh, right
I was with Plusnet and using their supplied router, when my Wi-Fi got hacked and my DSL allowance was used up in two days (triggering an alarm)
Despite using the equipment they supplied, if someone hacked the router I was still held responsibility for the security of said router and all activity that took place on it.
That won't come as a surprise to anyone, but if they have in any way suggested to the reporter that their supplied equipment is more secure than other people's equipment, then you'll excuse me if I put my head down a toilet and laugh my guts up.
I now run a router I purchased myself. This tosh that some of the ISP's put out as supplied routers are just a joke.