More government mental
I work with disadvantaged people in a local Learning Centre in rural Dorset. If you ever had to help someone with eye sight and mobility issues to navigate through the pages of the Government's Job Centre web site, you would soon wish to retire to somewhere electricity will never reach.
It is no fun and as a voluntary job it is certainly is lacking in any sense of the word "rewarding".
Recently, I could not assist a disabled person to send his CV to a prospective employer. The web site insisted he write a new CV using the web page. His CV written earlier in the job club )open one day per week) was not acceptable, there was no way to upload it to the system. He could make no progress until he had done this task. Press the write CV button, site asks him to first log-in. He was already logged in, but never mind, we'll do it again to humour them. Types password, one shakey finger at a time, peering, searching, scanning the large screen for info, confirmation that he hasn't made another typo, his eyes about six inches from the monitor. If he sat back, as Health & Safety advises, he could not make out the page contents, had considerable difficulty finding the insertion point and all this was compounded by his lack of command of the English language. After innumerable typos, finally presses Log-In button, site promptly returns him to previous page, asking him to create a CV.
He was with me for about two hours, fumbling about and being completely fucked over by this badly drawn software. He kept apologising for being unable to type faster, for making typos. He even thought that HE was doing something wrong and that's why he couldn't send his CV to the prospective employer.
Consequenlty, he went away quite depressed having failed in his Job Centre task to apply for x number of jobs this week - using their web site. I went away quite depressed too wondering if he would now lose entitlement to his Employment Support Allowance. I have a BSc in Information Systems, but I have never felt so utterly useless in the ten years since graduation.
We are a charity with many of our callers on the one day per week that our doors are open, being disabled, have learning difficulties, living without electricity on a traveller site, or are simply too old and have not needed to buy into this didgital nightmare...........until now. 7 million out out 70 million.
I hadn't been able to assit anyone else for two hours.
In my humble opinion, the gentleman would not have got the job even if there had been no-one else on the planet, because his poor vision alone would have made it impossible for him to work in such a dangerous environment as a kitchen.
What is this world coming too ?
Ministers and scientists must accept that some people will never be able to operate like a machine, even if they do have an iFad.............