What a clever ruse to get people to join Facebook.....
Ubisoft is investigating a recent spate of hijackings of gaming accounts belonging to users of its Uplay platform. Complaints about account hijacking flared up around 30 December, leading to numerous posts on support forums. "There is no one at Ubi manning the support system, and the DRM requires access to your account," one …
Saturday 5th January 2013 16:23 GMT Anonymous Coward
Yeah, it annoying that Facebook has almost become a de-facto solution for some useful facilities (including an identity that can be used to login across websites), when it isn't operated for the benefit of its users.
I've given it a wide berth, and hope that down the line some of the core functionality is replaced by an alternative controlled by its users. Using monoply laws to force interoperability of data and contacts would probably be required to get to this point, though, given FB's critical mass of users)
Friday 4th January 2013 17:29 GMT Tom 38
Monday 7th January 2013 13:27 GMT Captain Scarlet
Re: Easy solution
Yes but what about everyone else, there are to many developers that now require you to sign in and many have the cheak to then say we need to apply an update even though Steam is supposed to sort it out >_<
>Right click< >Remove Game<
Feel bad because of having no chance of a refund.
Friday 4th January 2013 17:41 GMT JimmyPage
Friday 4th January 2013 17:45 GMT Swarthy
"...One of the biggest problems with PC gaming is the amount of logins required to play the games - anyone purchasing Ubisoft's Far Cry 3 through Steam will still need to load UPlay to play it. It's quite possible that password reuse is rampant in gaming circles right now, which certainly doesn't help."
Did I read this right, that you need a Steam , UPlay, and Bob knows what other passwords to get through the DRM, and he's saying "Naughty, naughty" to the players for re-using passwords? How about an actual, good User Interface to establish credentials once (or twice, if two-factor auth is needed) rather than having the player login multiple times.
Friday 4th January 2013 18:01 GMT NumptyScrub
Re: Wait, What?
quote: "Did I read this right, that you need a Steam , UPlay, and Bob knows what other passwords to get through the DRM, and he's saying "Naughty, naughty" to the players for re-using passwords? How about an actual, good User Interface to establish credentials once (or twice, if two-factor auth is needed) rather than having the player login multiple times."
Because a Single Sign On would mean that only one company gets all the juicy full name, address, email address, credit card etc. information to resell on for increased monetisation of game playing resource. Ubisoft won't stand for being cut out of that revenue stream, so they create their own account required to play their games.
This is not even new, EA have been doing it with Origin for ages (Spore was the first I fell afoul of, but probably not the first). Including now with their premium titles on XBox (e.g. Mass Effect 3); you can link your XBox account with an Origin account (which leaves out the multiple login bits, to be fair) but they still have all sorts of unneccesary * this field is required to fill out to create the Origin account in the first place.
It also allows them (EA) to milk second users of the £15 required to play one of their games online; you only get one free code with the purchase of a new title, and second hand purchasers need to cough up for a new code for their Origin account before the game will aloow them to play multiplayer (even if they have a paid up XBox Live account). Ubisoft probably now want in on some of that action too, so expect to see this start to become more common across platforms.
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Friday 4th January 2013 18:24 GMT MCROnline
Friday 4th January 2013 19:49 GMT Louis Buxey-Softley
Friday 4th January 2013 19:55 GMT Robert Helpmann??
To make your Uplay account more secure, link Facebook.
The idea that you should use FaceBook to increase the security of your online gaming experience really says it all. Not that I am hugely surprised as we are talking about games designers, not folks who think in terms of security much beyond what DRM gets them.
Friday 4th January 2013 22:34 GMT Anonymous Coward
Ubisoft deliberately lets its gamer profiles become corrupt and does nothing about it!
DRM and security are one thing... But what ABOUT when Ubisoft deliberately lets its gamer profiles become corrupt and does nothing about it? Case in point :-
DRIVER: San Francisco.
The Ubisoft support department has no link to Ubisoft Developers. So in short, Ubisoft support teams are impotent!. All they can do is log it as a known error, whilst claiming it only affects a handful of users-- pathetic! Sure they offered me a new serial number. But that requires a brand new account and email to be set-up... AND of course this gotcha :-
YOU LOSE ALL PROGRESS IN THE GAME!
I was at Level 40-- the max, so this is more than a pain!!! I'm not a huge gamer though, so this isn't the end of the world. But the thing is there's no real alternatives for a bit of virtual driving R&R for me, because I find Forza too unresponsive, and the Need For Speed series too blurry. I so miss the Xbox 360 PGR (Blur) series! The team: Bizarre Creations left the games industry permanently last year. RIP BC!
Saturday 5th January 2013 11:10 GMT Raumkraut
Saturday 5th January 2013 12:56 GMT LT.Rusty
Hey, my account got hijacked today!
So yeah, my account got hijacked by one of those playbay email addresses today. You'd think that maybe - just MAYBE - some of the dog-humpers at Ubi would have thought to block email addresses from that domain from doing any more account changing? Just a thought?
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Sunday 6th January 2013 14:41 GMT Anonymous Coward
Ubisoft = Arsehole Company = with SHIT customer support.
The support system?
"Complaints about account hijacking flared up around 30 December, leading to numerous posts on support forums. "There is no one at Ubi manning the support system, and the DRM requires access to your account," one victim, who tipped us off about the problem, told El Reg."
When my passwords got fucked up, in spite of some 10 emails, to all sorts of people in all sorts of departments, after their support forums DID NOTHING, so I could play my Chessmaster in their forums, which was a part of the deal, that came with BUYING THE GAME........
I just said, "Well fuck you UBISOFT"........
I have been so traumatised by the experience that I keep forgetting where I put that damned game DVD......
I even found better online chess sites than the Ubisoft one.
Profiting on the game? No more sales = Not.
I hope people start getting even with this company and their sleazy marketing practices....
Satan - because she knows all about big holes.
Monday 7th January 2013 07:19 GMT Andy 70
i most most displease about having to install yet another bloody game client front end account info scraper. had i known i needed some poorly built 'going to be ignored in a few years' custom front end; i wouldn't have bothered with far cry 3
just like i gave masseffect3 a miss and a couple of other EA titles that are "origin exclusives"
the time i'll "log in with my facebook account" is the time that satan will go skating to work.
Monday 7th January 2013 12:45 GMT adam payne
I don't want to use Uplay and I won't buy their games if they continue to push this. To me Uplay is just another copyright protection scheme.
I remember the fun I had trying to get Rainbow Six Vegas 2 to work on my PC. After three weeks of emails going backwards and forwards to their support department they gave me a crack to remove the copyright protection that was causing the problem.