Re: Not much of a sale
Yet to see someone in Comet, PC World or Dixons sell something and have a clue what they are talking about and then not try to push extended warrenty's.
I was in Comet on Saturday and watched as a staffer suggested a £110 HDMI cable (discounted from £130) with the cut price TV. I know they re going out of business, but I had to point out that Gold plated ends create input/output impedence problems, HDMI is digital with bit error correction and HDMI was designed to operate over a few metres with a 10/50 metres (couldn't remember which) maximum range. I then asked her if her TV and source have gold connectors and will the TV and source only be a couple of metres apart? I then suggested she could find the right cable on Amazon for ~£3 although £10 was average for shops. Comet man did not look happy.
Saw a similar thing in PC World related to Anti-virus that day and (a few months earlier) when I asked a PC World staffer what the difference between the PC World Exclusive Asus Transformer and the Asus TF301 was he waffled on about it being better (It was slightly more). I got my phone out goggled the serial number and found out the exclusive was the TF101, I showed him the spec sheet and left.
Amusingly that day I managed to sell 4/5 tablets in HMV once someone picked up I knew what I was looking at. I had a queue of people asking me questions.
A good electronics retailer, would have staff who know what they are talking about, offer good value loans, provide support/workshops to show you how to operate your purchase and wouldn't be trying to push expensive cables or bolt on packages. Basically be more like Maplins (although Maplins isn't brilliant).