Another rip off
1.9m - what on earth are they designing - another ebay?
Sickens me, there aren't even that many TCO's and what complexity is there!
A small software house could knock that up at a fraction of the cost.
The Department for Transport (DfT) has awarded Capita Symonds a contract for a rail passenger counts database system, worth £1.9m. The database will allow all train operating companies (TOCs) to upload data about the number of passengers on train services into a single, standardised, database. "The data will then be used by …
The article does say - Official Journal of the European Union (often still referred to colloquially as Ojec, from its title before the EC aggrandised itself to the EU)
The problem is that OJEU is user unfriendly and time consuming (I've given you a deep link to a specimen contract), so you need to be big enough to have some corporate business development overhead able and willing to chase this. If you're a small business you may not have sufficient free resource, and even if you're a medium sized business it may not pay off because (unlike Crapita) you're going to be fairly focused, and the number of deals you'll find that fit your business may not repay the effort spent looking. Arguably the SME's should set up a search and leave it running, but I doubt most of them would even know of OJEU, other than as the big boy's menu. And you often then have to register with the buyers own procurement portal, as in this case, so there's half an hour's work by a skilled bod just to find out what the work is, before any proposal can be started.
There's also the term in here "restricted procurement", which means that the buyer isn't necessarily abiding by the full EU rules - they've decided to do their own thing, which may mean that potential suppliers don't have full visibility of the criteria and award procedure. Sometimes that's entirely justified (eg because the kit being bought needs to work with other proprietary kit, or because the judgement can't be based purely on economics), but sometimes it is cover for a stitch up. For an SME you don't want to be starting off work on a proposal if you've not sure that you've got a fair chance of being properly considered.
The reason people keep using the likes of Crapita is because nobody in the public sector ever gets sacked for deals that go bad, because the complex deal finding and tendering process encourages the likes of Crapita, and because the SME's who might be well placed to service this sort of deal probably don't look in OJEU, where such things have to be advertised under EU procurement rules.
For that money I hope the data feed is available for public use.
A nice little api to run commercial services/pages/apps off plus a searchable archive of old data.
Handy evidence for local planning arguments and for 'find a train you can actually sit on that is actually moving' iPhone app type money making services.
Over the next few years, rail tickets will become available on smart cards and in NFC smartphones. The first stage is SEFT, the South East Flexible Tickets programme kicked off last autumn, with season tickets and (for the flexible version) a sort of carnet. Then new franchisees will be told to provide full fat smart ticketing (already in 2 franchise ITTs). Smart media tickets allow for electronic recording of journeys taken (the ITSO spec and support network and key server).
Everyone's favorite outsourcing business Capita is scheduled to see 415 government contracts with the British public sector expire between 2022 and 2025, more than any other major supplier.
According to UK government spending research firm Tussell, the IT services company will see government contracts to the value of £700 million come to an end during the next three years.
While it is set to wave goodbye to more contracts than any strategic supplier in any area of the public sector, the value of its expiring contracts is eclipsed by facilities management supplier G4S, which will see 30 contracts worth a total of £1.8bn expire over the period.
Capita is again clearing out another of the previous CEO’s past conquests with confirmation this morning that it is offloading software licensing and hardware reseller Trustmarque to One Equity Partners for £111m.
Readers will no doubt be delighted to hear that the sale represents a good earner for Capita, everyone's fave outsourcing badass, which paid £57m for Trustmarque in 2016. Not all of Capita's other past divestments have proved as financially nourishing.
"We are pleased to have agreed the sale of Trustmarque to One Equity Partners following a competitive sales process," said Jon Lewis, who grabbed the controls of what appeared to be a slowly sinking ship in December 2017.
Everyone's favourite outsourcing badass Capita is taking control of the £110m Turing student exchange programme formerly run by The British Council, a public corporation.
Announced in 2020 by UK Prime Minister Boris Johnson, the new Turing Scheme replaced the EU's Erasmus student exchange scheme, which the UK withdrew from as it formally left the EU.
The British Council had helped administer the Erasmus scheme since 2007, and since 2014 has administered the successor Erasmus+ programme.
Co-Operative Bank is terminating its outsourcing contract with Capita years ahead of schedule and is planning to TUPE across staff to provision services in-house again, ending what at times was a fractious relationship.
A six-year agreement for Capita to run the Bank's mortgage services operation was signed in 2015 worth £325m, it included handling customer queries and applications and mortgage maturity, as well as digitising processes.
Yet the following year the companies fell out, with Co-Operative Bank threatening litigation over alleged failings regarding digital transformation service delivery.
The UK Armed Forces are looking to restart a £1.7bn procurement for recruitment and onboarding of personnel to cover extensive IT investments as well as process outsourcing.
The move follows in the footsteps of an earlier Army deal which saw Capita under-perform on a £1.3bn recruiting project.
Under a 10-year contract, the UK services are looking for a single, common, tri-service recruiting process under the banner of the Armed Forces Recruiting Programme.
Its work with the UK government has once again proven a boon to troubled outsourcer Capita. The business said today it would sell Axelos – the joint venture set up with the Cabinet Office in 2013 – to assessment and certification outfit PeopleCert for £380m.
The sale of Capita's 51 per cent stake in the JV should mean it can trouser £172.5m once all done and dusted.
For Capita, the cash will be used to strengthen the company's balance sheet, pay off some debt and help fund the ongoing running of the operation.
The UK's Department for Education is to retender the outsourcing contract for teachers' pensions in a deal worth £185m to replace a relationship with Capita that has lasted 25 years.
According to a tender notice published late last week, Whitehall is on the hunt for a new contractor to run the Teachers' Pension Scheme (TPS).
The department is looking for a TPS administration that "will be accepted as the best administered UK public service pension scheme."
The commercial wing of the UK government has named the winners on a £3.5bn framework to provide public-sector contact centres, including enterprise and infrastructure software to support them.
Reading like a rogues' gallery of repeat offenders, the list features Capita, G4S, Serco, and Accenture, which take their place on a framework designed to provide "outsourced contact centre services, shared services and operational business process services," according to a tender document from the Crown Commercial Service.
The framework is set to be used by the UK's central government and wider public-sector organisations, including local authorities, the NHS, non-departmental government bodies, and police, as well as third-sector organisations such as charities.
Capita has signed a customer management contract extension with an un-named “major European telecoms provider” worth up to £528m, it told the London Stock Exchange today.
The tech services giant - which recently won a deal to run call centres for Tesco Mobile, helps out with recruitment and training for the UK's Royal Navy, and runs services for a gaggle of local councils among other things - pointed out that it has been working with the operator for more than 20 years, delivering what it calls “24/7 customer service.”
But it seems both parties are shy about their long-term relationship preferring, instead, to keep some things under wraps.
Tesco Mobile has extended its customer management contract with Capita for another three years as part of ongoing plans to streamline the grocer-cum-telco's customer service operation.
The deal – worth £57.6m over three years starting September 2021 – bolts on to the £140m five-year deal inked in 2016.
Back then, those involved said the deal would "enhance" Tesco's already "award-winning customer service propositions" to keep punters happy.
Biting the hand that feeds IT © 1998–2022