Imagine the scenario
No, i cant fix your Phone, i'm only here for the IT helpdesk contract, you need to another call.
West Sussex County council has awarded Capita a 10-year deal for the outsourcing of various support services, including telecommunications and pension fund administration, worth £154m. According to a notice in the Official Journal of the European Union, Capita, which was named as the council's preferred bidder last month, will …
Are you tellimg me that Capita are now in control of our pensions investments? F***ing Hell. Who made THAT decision without talking to the pension contributors?
I hope that "administration" means just that, "administration" and not making any investment decisions.
My heart is beating a bit faster today.