Apple 'fesses up: We broke App Store downloads An Apple App Store server spat out broken copies of several high-profile titles this week, the iPad maker has admitted. Updates for popular software including Instapaper and Angry Birds in Space were corrupted when downloaded, causing the programs to crash when fanbois attempted to use them. Instapaper dev Marco Ament …
..............The Man From Cupertino deals with problems and how one communicates with those who are affected. I criticised Apple in the thread attached to the previous article concerning this issue and I am happy to acknowledge that they have moved way faster on this occasion (as far as communicating with their customers and the world at large is concerned) than has typically been the case until this issue cropped up. I am however obliged to say, "about bloody time".
Im curious though (I didn't see the fine article cover it), how is APPL going to deal with the one star reviews given to products because of this? It's a bit of slander on the developer, as it wasn't there fault, but there may be other reasons the user didn't like it.
interesting.
Yes, that is an awkward one and I imagine the devs will be complaining loud and long on exactly that issue. Is it possible for Apple to "reset" the star ratings with a short one or two line explanation as to why do you think, without it creating a problem with the system at their appstore? Even so they owe it to their devs to ensure that those of their customers who do not read tech fora like El Reg are made aware that those ratings are wholly unfair currently.
Oh Anna... Marco was already on Twitter complaining Betabeat had reported he was "rather disgruntled" but you had to go and take to hyperbole again :-)
"marcoarment: "rather disgruntled" http://t.co/w0LCnIOD
I wouldn't say that — I'm seeking attention to encourage a fix for a problem affecting many."
His story twitter rewrite/attribution tracking is also entertaining: http://storify.com/gruber/rewrite-bingo
Apple removed the bad reviews caused by the crashes from all the affected apps.
"On Friday morning, MacStories reported that indeed Apple had removed all reviews for the latest versions of the affected apps."
Quite funny how much publicity some developers get out of moaning over this. They want to try getting properly screwed by Apple, and having something significant to moan about. I got affected by this too, but really, it pales in to complete insignificance in contrast to other crap that Fruit co. have done.
DRM only exists due to the greed and narcissism of the Baby Boomer generation. Watch as they age and die how DRM is starting to fall out of favor. Younger generations understand its not about making the next quarterly and getting your gigantic bonus but about treating your customers with respect so they are around for the long haul in a mutually beneficial relationship instead of treating them like morons and thieves to exploit for short term gain.
Customers stay sheep for only so long. Look at the current fortunes of the #1 advocate and creator of DRM Sony. Lets see lost 6 billion last year, check, 5 years straight in the red check, 1/5 the size of their heyday when they actually respected customers checkmate. In general media studios make shitty DRM laced hardware nobody wants and Sony is the worst offender.
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