Still churning out the nonsense?
"Backing out of a failed update to CA-7 really ought to have been a trivial matter for experienced operations and systems programming staff, especially if they knew that an update had been made. That this was not the case tends to imply that the criticisms of the policy to "off-shore" also hold some water"
So, anonymous ex-employee guessing and jumping to vague conclusions? Solid reporting there. Ops staff at UK banks are usually in the UK, regardless of how much outsourcing has been committed to, and implementations/backouts are run from onshore.
This smacks of a cataclysmic failing to test a backout plan. If it makes you feel any better, UK banks have to declare to the FSA what roles have been outsourced or offshored - there won't be any place to hide that.