Tax Payers to Gov:
Try not buying rubbish IT in the first place - knowing what you want, and telling the supplier what that is, before delivery would probably go a long way towards helping too.
Cabinet Office Minister Francis Maude will today warn some of the largest IT suppliers to government they may find themselves in the metaphorical public sector waste bin if their performance is rubbish. After the champagne cocktails hair dryer treatment, integrators including Accenture, Atos, Steria, Capita, Capgemini, Logica …
"knowing what you want, and telling the supplier what that is, before delivery "
That's a bit of a big ask of those at Westminster Home for the Clueless & Unemployable. A more charitable approach might be to accept that government IT delivers almost no benefits, so we request that they don't even try and spend the money at all in the first place.
Company hires firm X to fulfil a service contract. X was rubbish, so they employ firm Y instead.
They are shocked when the engineers for X turn up back on site, because Y had sub contracted back to X.
Unless these things are sorted out, then this is just going to be a world of fail.
...about tidying up the procurement frameworks. And anyway, aren't those on the frameworks supposed to be good enough to deliver what's required? What's the timeframe for kicking poor performing companies OFF a framework? About 3 years looking at one I've just used. Give us public sector bods more flexibility to avoid the big boys who dominate and get complacent, and oh, I don't know, let us help stimulate the economy by using more SME's and developing good working relationships. That would be nice. *bashes self on head with GPS Framework RM591 [Lot2]*
How the hell do Govt expect to get economies of scale and buy IT as an entity when they insist on ridiculously fragmented contracts in order to give an impression of competitive tender. Particularly when the civil servants in charge are incapable of managing complexity
Sorry gents but yoursaying "we expect our suppliers to be joined up" does not relieve you of all risk and responsibility. Your contract, your problem
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