Re: Not suprised...
Well, if the website was RESTful you could have included the URL so he could replicate your results easily...
However, I actually agree that ease-of-use of the website should be a significant criterion for a company that deals directly with lots of consumers. I doubt that applies to Renesas, but I counted it as a major point against ASUS and a somewhat significant point against Huawei. In Huawei's case, I did decide to take the chance partly because they mostly don't deal with consumers, so the weakness of their website isn't really a sign of poor priorities. Mostly the smartphone (Honor) has been satisfactory, except for sometimes falling off the network and needing a reboot.
In contrast, the HTC website is quite uneven. Parts are good, and other parts are terrible. I used one of their smartphones for over a year, but they fell WAY short of the high expectations they were apparently trying to create.
Now take the Microsoft website. PLEASE.