
"The company is intending on honouring certain pre-orders placed on the Diablo III and Max Payne new releases but will refund customer deposits"
strange... according to other gaming news sites, the GAME stores that didn't receive copies of the games didn't deliver the games nor are they going to refund the pre-order deposits!
although, Diablo III developer have decided to help out the gamers who lost their pre-orders as well as their deposits ( source ). The developer have promised to re-fund the "deposit" amount placed on the pre-order, if the gamer buy the digital copy of the game and still have the receipt slip of the deposit placed.