Oh my
"... leaving users with an improperly licensed and unsupported product."
Has said spokesperson ever actually tried to get reasonable support from a properly licensed product? Perhaps more users would care if the current level of support for properly licensed products had actual value to the user. It could start by not kicking the can down the road to, for instance, the computer manufacturer who kicks the can to video chip vendor who hands it off to the HDD maker who kicks it back to Microsoft who tries a deep punt to the back of the memory chips or power supply seller, lather, rinse, repeat.