back to article Orange 3G data network goes titsup

Some Orange customers are without data at the moment as a network fault of some sort has knocked out 3G across the country - and the cause isn't known. Orange admits that punters have lost data connectivity, but is struggling to work out how many customers and in what areas. Here at El Reg we've had reports from both ends of …

COMMENTS

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  1. Anonymous Coward
    WTF?

    So how...

    "In the meantime don't be surprised if your Orange data connection fails: it's not your phone, or your coverage, the whole network is up the spout. ®"

    So how are they going to read this article then?

    1. Anonymous Coward
      Anonymous Coward

      Re: So how...

      Same as me; on a desktop PC connected in the office an ADSL link.

    2. LarsG

      That's

      Why the thing would not work

  2. Parax
    FAIL

    Nothing Nowhere.

    "Some Orange customers" Think that could be an error... anyone got data at all anywhere?

    1. Anonymous Coward
      Anonymous Coward

      Cant connect by T-Mobile or Orange (selecting network) the whole caboodle is down.

      Maybe El Reg has not had many reports yet because the entire orange mobile world is cut off at the moment.

      @OrangeHelpers will be at its twitter limit in a few more mins.... Why they don't have a network status page is a mystery.

      1. Boris Winkle
        FAIL

        Agreed.

        I've just googled everywhere for a blummin status page. They seriously need one. o2 has one and it' always worked fine and is peace of mind.

        Anyway.. Location here: Staffordshire

        1. Anonymous Coward
          Anonymous Coward

          Re: Agreed.

          I have had a connection all day in London not roaming to T Mobile either

    2. benjymous

      Re: Nothing Nowhere.

      Working fine for me in Cambridge

  3. Anonymous Coward
    Anonymous Coward

    More to the point..

    How could you tell? Even when you have bars, you often don't have backhaul.

    (A deliriously happy ex-Orange customer)

    1. Anonymous Coward
      Anonymous Coward

      Re: More to the point..

      Personally I have great Orange signal strength almost everywhere locally.

      But like you - I *very* rarely have *any* internet access, let alone 3g access.

      (A not soon enough ex-Orange customer)

  4. Anonymous Coward
    Mushroom

    Erm, while I think of it

    If any Orange staffers still have Internet, I think I've sussed it... http://www.theregister.co.uk/2012/03/07/sun_solar_flare/

  5. Andy Neale
    FAIL

    Related advertsing

    Is it with a touch of irony that underneath this story I see a text advert for 750Mb of data browsing with Orange Business ?...shouldn't that be 0Mb ?

  6. JetSetJim Silver badge
    Happy

    Swindon ok

    Well, from an Orange (not T-Mo) data perspective, anyway

  7. John Brookes
    Unhappy

    MK screwed

    Orange and Orange-T-Mobile....

  8. Anonymous Coward
    Anonymous Coward

    Also affecting Spain

    A colleague asked me if I was with Orange this morning as he'd lost data connectivity. Just asked and he's still without, so unless he's an isolated case it's affecting parts os Spain too.

    I'm with Happy Mobile of Carphone Warehouse which I've been lead to believe uses the Orange infrastructure and still have a data connection.

    1. Jay Zelos

      Re: Also affecting Spain

      Talk Mobile is Vodafone.

      Reliable, but slow....

  9. Anonymous Coward
    Anonymous Coward

    everbody everywhere

    In Glasgow here.

    Forcing roaming onto T-mobile makes no difference - strong 3G signal on either Orange or T-mobile, no data being passed at all

  10. benjymous

    It's working fine for me in Cambridge. My wife is reporting no data down in Exeter.

  11. Him over there...

    Make that Perth to Bristol...

    ...as there's no data signal up here either.

    1. LyleS

      Make that Aberdeen to Bristol...

      I'll raise you a hundred miles, it's down in Aberdeen too.

      Thankfully I have wireless access at work.

      1. auburnman
        Unhappy

        Re: Make that Aberdeen to Bristol...

        I'm in Aberdeen and I seem to be getting a connection at the normal (painfully slow) rate I usually get. Maybe they've ballsed up their network management and are over throttling people at random?

  12. Gusty O'Windflap
    Thumb Down

    never mind that...

    it is the Android 2.3.5 update they rolled out the other day that has ruined my Desire HD :-(

  13. RFC1795
    IT Angle

    It's down

    Seems to be down everywhere, I've tried manual setting to t-mobile and orange, still no data works.

    http://orangeservicestatus.co.uk/

    Guess private people do a better job than orange at service status ^

  14. Chris 171
    Go

    Back up in Bristol

    Orange T-Mobile working first, straight Orange a few mins later.

    Still a bit slow tho as you'd expect, there will be a whole fuck ton of emails being sent by phones right now.

  15. Allister in London town
    Alien

    Orange status?

    my colleagues (on orange anyway) and I have been wondering whats up, the complete lack of a service status page by Orange (most of the other mobile folk have such a page) and all their customer service personal being busy made finding out a waiting game until The Register posted something.

    Cheers :-)

    Question is, while their PR team utilise the solar flares angle?

  16. AdzBluenose
    Meh

    Down In Birmingham

    My data connection has been lost for about an hour now and im in birmingham -I have however just manually searched networks and switched from orange to orange-tmobile and hey presto! I have 3G data available again but still nothing when i switch back to just orange.

  17. Egons Proton Pack
    FAIL

    Mines still off in Manchester..

  18. skipper
    FAIL

    Its been erratic for a day or so...

    ...though I've been OK whenever I've checked today (in London).

  19. Dan Mullen

    Been down...

    ...for a few hours in North East England, back up as of a short time ago.

  20. MicroSark
    WTF?

    B*STIDS!

    I've flattened my phone back to factory twice today because of this!

    If you call the Orange helldesk their BOFH tells you he 'isn't aware of any problems with the network'.

    I've run out of expletives and ground my teeth to dust.

  21. Kerry Hoskin
    Happy

    tis ok in Sunny Plymouth

    working here in Plymouth

  22. John Brookes

    Back up in MK!

    We'll have to see for how long...

  23. Phil Bennett
    Thumb Up

    Down in Lancs earlier, but back up now

    N/T

  24. Anonymous Coward
    Anonymous Coward

    Cue Rebranding as Nothing Nowhere?

    No more Everything Everywhere :)

  25. Neil 44

    Newbury

    3G on T'Mobile

    GPRS on Orange

    in Newbury

  26. Maliciously Crafted Packet

    Solar Storm...

    may be the reason?

    Not sure if its the x-class variety but it sounds like its pretty windy out there,

    http://www.bbc.co.uk/news/science-environment-17295337

  27. DJ Smiley
    Facepalm

    "Posted in Mobile, 8th March 2012 14:49 GMT

    Get 750MB mobile browsing and unlimited texts, when you sign up to Orange Business Solo 25 before 31 March"

    I lol'ed ;)

  28. kirkdavis_it
    Thumb Down

    No Orange 3G coverage for me in Birmingham since just after lunchtime, thought the iOS 5.1 update was the cause!

  29. Anonymous Coward
    Anonymous Coward

    Yuuup

    T-Mobile and Orange both gone in and around Warrington, Merseyside and Suthport today, it came back about 40 minutes ago.

  30. Siobhan

    Mine was down from about 1pm until just after 3pm in Islington.

  31. APA

    So, what's new then?

    Been a customer of Orange for a while now and can't honestly say I've noticed any change in service as we don't get 3G out here anyway. 'spose you get what you pay for...

  32. PeterM42
    FAIL

    The future's bright......

    ..............the future's a LEMON.

  33. Dave 126 Silver badge

    Roaming on T-Mobile 3G fine here 20 miles North of Bristol

    what the title said.

  34. Mnot Paranoid
    Stop

    ?!?

    Orange has a 3G network?

    That's news to me, and presumably many poor unfortunate Orange customers..

  35. tardigrade

    Whut?

    3G has never worked properly for me, so I can't say I've noticed the difference.

  36. J. Taylor
    Holmes

    HLR issue?

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