O2 quietly cans gratis Cloud Wi-Fi connectivity O2 has quietly dropped The Cloud from the list of Wi-Fi hotspot aggregators it grants its mobile customers free access to. Until the start of the month, O2 customers could access the internet through The Cloud's many WLANs. Now, however, only BT Openzone and O2's own O2 WiFi hotspots are included for free. Punters tell us …
BT Openzone may have a lot of hotspots but only some of them allow free O2 customer access. Just seeing a BT Openzone hotspot on your wifi list doesn't gurantee you can connect to it. Nien times out of ten you connect but can't surf.
In my experience The Cloud was a much more reliable and easier to use service and I shall miss it. I may even pay for it in future.
The O2 hotposts are ok but I find you have to be standing within about 50ft of an O2 shop to connect to one. Not as convenient as sitting in your local pub, Costa or McDonalds to do your surfing.
Apart from for their iPhone customers, O2 has never really publicised the free wifi very much. I only found out about it by accident so I'm not surprised they are now gradually removing it just as quietly.
Spot on - with so many businesses using O2 broadband but not allowing people to use the Openzone 'free' function (as is their right) its a royal PITA when your phone is always having to connect to what it thunks is an available Openzone connction when 9/10 times in London its not open..
I would rather O2 took away Openzone and lef the Cloud alone.
Openzone should have used different network names for the public PAYG variety and the O2 'its in the bundle' sort. But that would be too simple I guess.
I definitely got a text from them to let me know this was going to happen. I think it was a couple of weeks ago.
Found it - actually it was sent to me on 8th December:
[quote]
O2: Just to let you know, from 1 February 2012 The Cloud wifi won't be part of your unlimited wifi anymore. You can still use BT Openzone as usual. And now, O2 Wifi. Go to o2.co.uk/wifichanges to find out more. To stop SMS, text STOP t 81145
[/quote]
So perhaps it's not that they didn't tell anyone, it's just that no one remembers or paid any attention when they did?
The Cloud is a paid service in many venues and only free if the site owner chooses to sponsor it.
The O2 deal covered all hotspots (AFAIK) and may have been easier than the hoops I've had to jump through to get online in recent years. Feels like different hoops every few months... and by the time I've remembered which magic incantation is current, my pint is nearly done!
My bolt-on is described as, "Unlimited Wifi for iPhone SIMO" - anyone know if O2 are allowed unilaterally to change this?
Always very irritating that BT adds in all the FON network hotspots: it happens frequently that you can be walking along when the iPhone connects to a BT network, which I want it to do in places like Heathrow, but for it to be on FON so blocked. It's a tiny reflection of the thought process of BT, and why I have no intention of being their customer.
They get that figure by counting the BTFon sites that are turned on by default on all BT broadband routers.
They don't guarantee access even if you're a paying customer to BTOpenzone. You've never been able to get access if you're on a 3rd party (eg O2)!
I cancelled my account with them when I found this out.
You know those radio signals that our phones are using to transmit our speech and text messages. What if the mobile providers allowed us to use those to send and receive data? Then we could use the net anywhere we had a mobile signal. Just an idea.
I'm a Giffgaff customer because it's cheap, but because I'm a giffgaff customer I have to endure O2's shocking data network. It's fine for checking the odd web page and my email works OK but there are loads of things that just don't work. I can't download anything, apps, music, all fail yet work fine over wifi.
You're a Consultant aren't you? You've heard that mobiles and wifi both go over the air and therefore you expect the to be equal.
Wifi is short range, 3G has to travel several km. wifi is usually shared by only a few devices, where 3G handles several hundred devices simultaneously. In other words, They are DIFFERENT TECHNOLOGIES. In time the service will converge, but for now we are stuck with the limitations imposed by each standard.
Meh! typical, I did read something about this, maybe an email or text, and I remember thinking what am I paying the extra £6 for then? Not happy bunny, if I could get away with limiting my downloads to 100Mb a month I'd go for the basic option.
I have NEVER been able to connect to BT OpenZone wifi points, ever.
wish O2 would bump their Basic Internet bolt on data allowance up to 250Mb then I could save some money, hum
They aren't that widespread around my NE28 postcode:
1.5 miles O2 RETAIL 11a The Forum Shopping Centre, Wallsend
5.5 miles O2 RETAIL 31-33 King Street, South Shields
6.6 miles O2 RETAIL 123 Northumberland Street, Newcastle-upon-Tyne
6.6 miles Greggs 105 Northumberland Street, Newcastle Upon Tyne
6.7 miles O2 RETAIL 31 Blackett Street, Newcastle-upon-Tyne
6.8 miles O2 RETAIL Unit 22 Blackettbridge, Eldon Square, Newcastle-upon-Tyne
Thank God for Greggs.
Did you even check your story on this? I had two texts about the cloud too, and it appears most of your commenters did. This isn't meant to be news of the world, check your facts just a little.
Maybe the next story will be "El Reg quietly removes readers comments". Not that you can prove its me, as you gave my fucking log in details away last year.
I wonder if the fact I'm typing this and the whole page is sponsored by Orange is a coincidence?
Disappointed
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