The whole server was down!
Lloyds TSB's online banking and cash machines went down this morning due to network server cutting out, the Register has been told. "The whole network server stopped running between 9 and 10.30am" a branch worker told us. Reports from readers and a test in the office showed that though the Lloyds website has been up and …
Their whole online banking site is appealing. I rarely get through a transaction without a 'sorry, we've logged you out for some reason' error. My record was ten times before I gave up and phoned them. Only to find the phone banking numbers had changed and they hadn't told me.
If I ran my systems like they run theirs, my boss would lynch me, and rightly so. They should be ashamed of themselves to call that a production system.
"The whole network server stopped running between 9 and 10.30am"
Why bother reporting something that you know makes no sense. I appreciate that branch staff don't need to know that much about computing, but you are writing this article for a supposedly IT literate crowd.
Or, is it an attempt to see who can get the most advertising revenue form commentards? If this is the case, can I suggest the following topics: Climate Change, Windows Phone, Religion.
I used both the business and personal sites last night around midnight without a problem but they were both out when I checked at about 0930 The service not available messages came up after going through the secutity routines on both systems.
I was able to log into my business account at about 1015 but couldn't get into my personal accounts until after 1030.
I would take issue with the poster above who said Lloyds' system was rubbish.
In the couple of years I've been uisng it (almost daily), this is the first time I've had an issue that I hadn't been warned about a few days earlier - and overall it works better than any other online banking I've tried.
This is just the latest - albeit the biggest and publicised - in a series of outages of the Lloyds web site, they have also been kind enough of late to cancel direct debits, pay some twice etc etc etc.....
What irks me the most is that despite it beinbg their fault, they never offer any form of monetary return to apologise, yet they are more than happy to charge us their customers, for any mistakes or oversights we make on our accounts......
Is this a case for the ombudsman?
This is the reason I went through the (supposedly easy nowadays) horrible process of moving banks.
Lloyds lost my personal and my business account because their policies are horrible and any tiny mistake you make they charge you for.
I had previously been a customer of theirs for 15 years.
Even after I had supposedly closed my accounts they kept charging me for things. Guess how much of that money they got?
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