Make sure your identity management infrastructure is also ready for the increase in demand
While this article talks about the need for mature process around storage and system patching it also highlights the need for a mature identity solution underneath it all. I spend a lot of time talking to people about how they provision accounts in their environment, how they manage access rights to applications and systems. An alarmingly high number of people have a lot of manual process in the creation and management of user accounts and access controls. Scale up the environment and quickly the one guy who is adding new accounts to Active Directory when a new employee joins or is managing group membership can be overwhelmed. This can lead to a reduction in the speed at which users get access and increase the exposure for mistakes when people have access to the wrong systems.