Vodafone customers fume over iPhone 4S delays UK iPhone lovers who chose to pre-order the iPhone 4S from Vodafone, so they could use the souped-up Jesus mobes before anyone else, have been left fuming as shops fill with stock while their promised iPhone packages have yet to arrive. One such user is Johny, a Reg reader, who wrote in to say: The whole iphone 4S launch on …
I pre-ordered my 4s on the 9th direct via Orange. Was told I would have to wait up to 30 days to receive it as they had been inundated with pre-orders.
All smiles as Friday 14th at 8.30 I received notification that it had been shipped and would be with me first thing Saturday 15th. Very relieved I didn't have to wait up to those 30 days :)
Those who pre-ordered are probably die hard fanbois who will put up with being fucked about and forget all about it once they get their hands on the latest bit of look at me bling. I predict they will also pre-order the iPhone 5, 6, 7...
This also applies to people who stick with the same insurance provider, don't switch banks regulary and so on. Loyal customers get shafted, new customers get the deals.
and it arrived on the 14th in the vodafone store. Went and picked it up at lunch time on the 14th with no issue.
System was a bit slow, mind.
Only issue I did have was porting my number... they have a huge backlog of porters going on it seems... But eventually happened late Monday night.
Vodafone customers are not alone, I share their grief.
I placed a pre-order for an o2 iPhone 4S upgrade last Monday via the Carphone Wharehouse web site. The phone was to be delivered to store on Friday, but it never arrived.
The yodel tracking reference has given its location at the Litchfield service center since the 13th October with no further updates.
I checked with the store yesterday, but it still hadn't come in. But I was told that they had received a batch of iPhone 4s that morning. When I asked could I not have one of them, I was informed I would have to wait on my order to come in. I contacted carphone wharehouse customer care, and they weren't able to help either. I would just have to wait, but I was informed that I should have it Tuesday or Wednesday.
Checked today, still not arrived. Still plenty of iPhone 4S in stock in store, but not allowed to take one home because I have to have the one allocated to me. You would think it would be fairly easy for this to be sorted. i.e. I take a phone from the store stock and when the one I order final arrives for it to go back into the stores stock. Carphone Wharehouse please get your act together, you would think the stores and web site belonged to 2 different companies.
Pre-ordered with vodafone a week before release like many. Release date came and went, no phone, called up and was told that somehow through some vodafone cockup my phone ended up on back order even though according to their customer support and website the phone had never gone out of stock at any point.
No-one could tell me what was going on with my order or why it had happened. Outright lied to at times... "yes sir, your phone has been dispatched with parcelforce today and will be with you before 6pm".... that was Friday, and they refused to give me a parcelforce tracking number (seemingly because they were making it up!).
Ended up cancelling my pre-order today (still none the wiser as to where the hell it was... I was quoted 2 weeks for it to be sent out at one point) and walked into an O2 store and picked one up off the shelf, lol.
Great one vodafone!
Goes to show that their IT systems obviously failed under the heavy demand. They probably should have just done what O2 did and not do pre-orders at all... then they wouldn't have had any of this hassle, just long queues for the customers.
This is Apple that's fucked them over, after all.
Go and purchase a proper phone from a proper mobile company that doesn't overcharge for access to its walled garden!
Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha! Ha!
Ah, the joys of not bothering with contracts any more. Simply order the phone off-contract from Apple's website, get a (cheaper) tariff separately, and off you go.
Much less hassle. And, if this sort of thing appeals, you may even get the benefit of getting your greasy little fanboi hands on it early - my 4, 4S, iPad and iPad 2 all arrived the day before they were "released". Imagine, a whole extra 24 hours to swipe yourself into a frenzy.
Ha ha ha ha ha ha ha ha ha ha ha ha, oh dear me wasn't this predictable, soooooo predictable, oh let me wipe the tears from my eyes. It's the end of the world as we know it! Having to wait terrible its not fair. Oh you with such unfulfilled lives, you sad sad little nobodys, get some perspective.
Amongst the retarded anti-fanboi comment (which are as bad as being a fanboi really, but I'll let your brain compute that one alone, never could understand the "them and us" based on a brand ... very very sad).
Surely the saddest thing is to get upset over a mobile phone, whatever the brand, I don't feel sorry for people being sad about their delivery, more pitty really.
What the hell have we become.Go out for a walk, for a pint, for a laugh, and forget about the sodding phone !
The Register 
Biting the hand that feeds IT
Copyright. All rights reserved © 1998–2025
