Call centre clueless
I called o2 up on Thursday on 2020 from my phone, eventually after 5 menu's got through to a human in Glasgow. Explained my predicament (banned from visiting my favourite geek site!!) and how I thought I was being browser hijacked and conned into providing my CC details.
He goes away to check, comes back saying it's a technical fault, and I shouldn't have ended up at this site, and he has a "form to fill in" as it's been hapening to a few customers but they don't know what's causing it!
Form submitted, and I'm told I have to wait 2 days for it to go live. I called at 5 on Thursday, it's now 10pm on Saturday... and still I can't get to the site I want !
Bunch of muppets if you ask me... if I were to roll out a major change at work without informing the helpdesk of what had happened and why, I'd be shot, never mind my P45 !
p.s. Joke Alert - as really o2, you're having a larf!