I did make a comment on this about a year ago
Saying that they are idiots to bring in a new system when their old system worked. Accenture were expensive but at least it was working. An update to 2008 servers, I understand they were still using SQL Server 2000 would have been a more prudent move. Lets see how they will mop this up, 3 failures in 2 weeks no good!! If you include the Milan failure 4 in 2 weeks.