"They want a shiny device that works as advertised. The iPhone does. "
Completely agree. I mean what they say it will do is very limited but at least it does it
"Windows Mobile never has, and never will."
WM - in particular recent 6.x releases have worked very well. Ask the thousands of enterprise customers. (DHL, Warehousing companies etc.)
And I'm amazed you have such an insight into the future. From speculation and educated guesses, the kernel is the same but updated (I assume), yet the GUI is completely redone. In fact it's close to a total rewrite. Yet you already know this will fail? Amazing... What's the lottery numbers?
"At least you can upgrade the iPhones OS!"
Depends on the model... Tried putting the "3GS" OS on a 1st gen iPhone?
And yes - you can do it on WM. Upgraded a WM 5 Symbol device (testing some for our warehouse operation) to 6.1 last week.
"I've yet to see a copy and paste functionality as elegantly done as on a phone as it is on the iPhone. It works extremely well."
I should think so. It's had nearly 10 years to copy the competition - if it STILL couldn't do it then i'd be gobsmacked.