Warranty?
Having had a Sagem Freeview recorder fail after 15 months and being told by Sagem that there is no repair service available, prospective purchasers might want to consider their extended warranty options carefully.
This time last year, there was only one Freesat recorder available, from Humax. Now there are several, of which the Sagem DTR94500S HD is one of the latest. Sagem DTR94500S Sagem's DTR94500S HD: the front panel doesn't exude quality It’s a slim unit, around the size of three external hard drive enclosures put side to side …
I seem to recall that in the EU that electronics for sale, from whatever source, have a mandatory minimum 2 year period during which the buyer has recourse to some action on behalf of the vendor or manufacturer. In the UK I believe we don't implement an effective 2 year 'warranty' as such (as some countries do) as the EU period plus the Sale of Goods Act (SOGA) provide "sufficient" cover (for various values of sufficient). The following might be a place to double check your European rights...
http://europa.eu/legislation_summaries/consumers/protection_of_consumers/l32022_en.htm
You allude to firmware issues discovered even in the course of reviewing. Sagem have proven in the past to be utter pants when it comes to updating their shoddy firmwares, so this really doesn't bode well. Sadly no firmware update will get rid of that fugly front-panel LED though.
The front panel's not a thing of beauty, is it? The overall case design is perhaps an acquired taste.
As for the firmware issues: to be clear, it didn't crash, and Freesat recording was flawless, as long as two feeds were connected.
What we did see was one issue we weren't able to repeat, with a recording in non-freesat mode, which could possibly have been user error, though I suspect not. And on the library screen, there were times when the screen wasn't drawn correctly. So not enough to say it's flaky, but enough to raise a warning flag.
"There's a USB port on the front, but it's unused.". TEASE!
oh la-dee-dah, is it for:
- for "service centre"/technician use
- to view your photos and MP3s on. Boring! So many devices do this.
Record to USB storage - expand the recording capacity AND make the recordings portable to watch (perhaps with the assistance of the cheap CoreAVC HD codec) on a laptop during a train commute, for example.
But no, that would be far too useful.
FAIL. FAIL. FAIL.
ill just use a Manchester day saver bus ticket to nip 350+ miles down the road to london then shall we, ohh wait cant do that , the massive winterhill freeview HD people need better options than a single shop down london dont you think Nigel.
for that matter, is it Any Good ? i dont see you writing a review , indepth or not, about this anywere, how come ?
"Nigel Whitfield.
Humax # ↑
Posted Saturday 20th February 2010 21:24 GMT
The Humax Freeview HD box went on sale in John Lewis Oxford St last Saturday.
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Since you don't grace us with your name, I'm not sure why I bother replying... Someone (perhaps the same Coward) said there weren't HD boxes available; I merely pointed out that's wrong. They are on sale, albeit with limited distribution so far. But that's still not the same as "not on sale."
They're also available from HumaxDirect.co.uk complete with a charming flashing GIF that says "This is NOT a recorder." As far as I know, they went on sale the Monday after sales commenced in John Lewis Oxford St. If you're not pretty enough to hitch to London, I'm sure they'd be happy to deliver.
As for a review of the Humax, when RegHardware has played sufficiently, there'll be a review.
I have a sagem rebranded as a 'canal digital hd pvr recorder', it has different software, probably an older version, but the plastic chassis amplifies the harddrives vibrations. So it is noisy as hell. I have to tune up the volume when I'm using it. It is also very sensitive to high temperature. You can't put nothing on top of it, then decoding of hd-channels just produce artifacts. If i keep the nearby door to the -10C outside open it works flawlessly though.
How is the noise level of this?