
Unacceptable
Javascript must be enabled in the browser to see the message about the site difficulties - deliberate policy, or a failure by the webmasters ?
British Airways has lost its website and doesn't know when its coming back. The site crashed offline at about 6am UK time and technical staff are still working out what the problem is, according to a spokesman. The airline apologised to customers and suggested they hit the phone and use the call centre (0844 493 0 787) rather …
Downtime, no matter how long it lasts for, is hugely disruptive to new and existing customers, yet is something that can easily be avoided through the deployment of traffic management software. The software is much more cost-effective than hardware and as such can be deployed in a matter of hours, helping organisations manage peaks in web traffic and ensure online services are always up and running. Consumers today have high demands and won’t settle for anything other than first class service online, so addressing the issue of downtime must become a top priority.
Graham Moore, Zeus Technology
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