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...want to make sure the bills have been paid, coz if they aren't, due to muppetry somewhere in The System, Iron Maiden will cut off your service without warning.
Guess how we know this.
Iron Mountain - well-known for storing paper records and tape cartridges in secured holes in the ground - has started up an underground cloud-based Virtual File Service. The cloud is truly subterranean, being based on an underground data centre in the USA. Calling it "the industry's first enterprise solution (sic) for cloud- …
When you do a supprise visit you find warehouses full of dust and your company tapes in cardboard boxes (when you exclusively use Turtle crates.)
That warehouse they allowed to burn down in (IIRC) the East End of london.
Employees that can't understand, no matter how many times you tell them, that your software outputs in American Date format. When you question why your libraries are half empty, it turns out that they were intending to return tapes on the UK date format dates, with no checking that there aren't more than 12 months in a year...
Anon for obvious reasons...
1. "650,00 customer records lost": what on earth does this number mean?
2. This is an apples and oranges argument if I ever heard one. What does physically transporting a tape in a truck from a customer site to a storage facility have to do with storing electronic data in a data center online? This is like saying that, because the mail is sometimes slow, paying my bills online will be slow also. I mean, huh?
3. If you expect perfection from any vendor, I think you're going to be disappointed. Yes, a few items are lost occasionally. But out of how many transactions? Millions? Tens of millions? Hundreds of millions? The Register doesn't report that part, but that's the kind of real information IT needs to make good decisions.