Abbey are giving me the runaround
So I got my new Passcode and Registration number today.
And duly tried to log in . Totally failed.
After ringing the Freephone number 0800 056 5151 and getting my Personal ID confirmed I can only conclude that Abbey are trying to combine my 2 business account together.
So each time I log in I am entering the wrong details.
I ring up only to have my passwords reset again- letter in the post - AGAIN.
This is with me not realising this is perhaps resetting my other account.
I am going crazy and going round in circles.
I even suspect that my Norton Internet Security may be blocking access in some way to the Abbey Site.
A few days a go Norton reported "An intrusion attempt by www.abbeynational.co.uk was blocked: Risk Name HTTP Acrobat PDF Suspicious File Download. Risk Level High: ( I didn't try to download a PDF).
Is it just me? This was so easy before the upgrade.
And why am I asked for my entire ID and entire Passcode and entire Registration number rather than say 3 random digits from the security details. I I get a keylogger infection surelt I loose the lot. In what way is this a security upgrade?