"customer reviews are the way in which users can filter the dross from the gems"
*laughs* You gotta be kidding me.
The review system is so completely useless that they may as well award stars randomly.
ONE crash, almost always because the user has Safari, Mail and iTunes going in the background, the idiot user gives the app one star. Even if its the greatest app yet, its score is fucked by whiners who think a crash has broken their phone.
Utterly useless, and the constant flood of apps have overwhelmed review and blog sites too. Its all a complete fucking mess.