Trend virus update freezes some PCs

Problems with antivirus updates from Trend Micro left some users with unusable computers late last week. The signature update, pushed out on Friday morning, incorrectly identified key Windows system files as being infected with a Trojan. The security software quarantined these important files leaving users with unstable …

[Kev K]

thank {deity}

It didn’t hit their corporate AV or my crappy Monday would have been even more fun

[Pierre]

"incorrectly identified key Windows system files as being infected with a Trojan."

Incorrectly.

Not.

[david bates]

Trend did this to my Win98 machine....

years ago, after working fine for a few years.

Thats why they got binned and I moved to AVG.

[Paul]

Damn software...

... it decided to quarentine just about everything that was a downloader on my PC.... Steam, WoW patcher, HL2 and so on!!

[Chris Holford]

-and 'House Calls'?

I occasionally use 'House Calls' to supplement my 'F-Prot' scans. When I tried today I got a blank screen and had to do a hard re-boot to get rid of it. (windows 98SE; yes I'm a Luddite, with MSIE 6 and with FireFox 2.0.0.16

[Gordon Fecyk]

Service Provider Attack! or, "See, Windows really is a virus!!!!!11one"

Ahh, those halcyon days when McAfee AV would cripple a Windows 2000 system just by trying to uninstall it. Now we have Trend attacking the Windows OS.

All of you "Windows is a virus!!!!!111one" doomsayers can come out! A respected AV firm detected several key components of Windows as viruses. Too bad they don't specify if this happened on XP or on Vista.

Oh, and Dave Rand: You missed!

[Harry Percival]

any more details on who is affected?

Any idea on specific OS, hardware platforms if relevant, number of ppl affected?

Sitting here with a broken vista... Just tried ren *.exe *.ex2 in the trend folder but that don't seem to have fixed anything...

[Chika]

@Gordon Feyck

The usual response to "Windows is a virus" is "No, Windows is NOT a virus. Viruses do something!"

Oh, Master Bates, you might want to ponder whether AVG has ever had, or could ever have, a false positive. It could happen to any of the a/v setups, regardless of origin.

[Jason Croghan]

Funny this...

I got an email about this during the week, the thing was, the images and links were all spam related! I didn't click the links but after reading the 'almost legitimate' looking email and the link location (trend.rsys1.net) I did a quick search for rsys1.net and found it flagged as a spamhaven. Wonder which one of the mails came out first, Trend or the Spammers?

[Michael Kean]

A nasty trend...

I had to remove Trend Internet Security from three of my customer's PCs some months ago because a previous update made Trend eat almost all of the non-paged pool memory thereby making the PCs very unstable. Title bars are the first things to go, then not enough quota message come up and the system basically dies.

(Non-paged pool memory is a special type of memory that is relatively limited in Windows - I think around 100MB. From memory, it's memory that's not allowed to be flushed out to a hard drive.)

[JohnCheng]

Sick of this

As recalling by the last post from Michael Kean, my computer's non-paged pool memory was all out too.

I am curious whether you use the same spec. of machine as mine. My computer is already upgrade to WinXP SP3 with 2G RAM.

If you can provide me more news, it would help me to decide if I really need to change an AV or not :-P

thanks a lot