Me too
Again, been with Demon since 1996 and reasonably happy over that time - things do go wrong, but they've usually kept us informed via the various Finger services, though it has got a bit hit-and-miss in the last couple of years.
As for jumping ship, well if I have to I will, and one place where I know a lot of ex-Demon, and specifically ex-RISC OS people have gone is the (apparently) rather splendid almost-one-man-band Orpheus
http://www.orpheusinternet.co.uk/
run by the unique Paul Vigay who, while having some forthright opinions, does at least know what he is talking about, and has a wealth of cross-platform experience.
Mine's the one with the nut-shaped logo discreetly on the pocket... probably just confirms me in the "ageing demographic".