and me as well - not for the first time.
As above I have been without Outlook client access since Friday (only OWA "works") - the same thing happened twice last year as well, but it has never been quite this long. As usual - updates don't make thing better, and before they starting messing around is was working fine ......
As usual they don't like admitting failure. One email I got told me to "delete everything in my "Outlook Application Data" folders". Hmmmmmmm....
Jiovidani Usman replied to this one: "I heartfelt apology again for this inconvenience. I have just received a report that the work around that was given to you is not 100 percent effective for all UK exchange customers. Our admins are still currently working to resolve the issue as soon as possible. Don't worry, I will monitor this case and if I receive any information within my shift, I will email you immediately for the update.
Thank you so much for your patience and understanding."
Then, when I replied one time I got a blatant stalling attempt: "Could you please specify the email address so that we can double check it here.". If they can't work out my email address when I have just sent them an email then maybe they're in the wrong business.... !!!?!
The latest, received today:
"Thank you for contacting us.
The problem is still ongoing and our administrators are currently working with microsoft engineers on how to solve this issue.
We would like to apologize for the inconvenience.
If you have any further questions please do not hesitate to contact us.
1&1 Internet Limited"
Still - at least my webserver is up and running at moment - it'll be that next week .......