3g data on a phone, cant even buy it!
Online 3 ask a sales question popup, well i had to, I want mobile broadband in my lappy.....
[Lez] I wish to try mobile broadband with a pay-as-you-go solution, I see you do this but only with an included dongle for £99, I do not require a dongle/modem as my phone will do the same thing, so all I require is a sim, this does work I tried it with a friends vodafone sim, but i do not want to use vodafone, I have a three contract as does my wife and sons etc, so i want my mobile data to be with 3 also.
[Sachin] hi
[Sachin]
we don't sell sim only deals ...sorry
[Lez] So I will have to buy a modem, will the sim from the modem work in a phone or is it paired to the modem?
[Sachin] you will need to buy the modem and the sim is paired to the modem.
[Lez] ok thanks. do you do anyother modems, ie plug in card ones, I do not have USB<cough>, only pcmcia and bluetooth.
[Sachin] we only have the modem for the internet deal.
[Lez] yes, a good answer to what I Asked, well looks like a vodafone deal then, sorry you could not supply.
[Sachin] ok then
[Sachin] is there anything else i can assist you with ?
[Lez] no thats it thanks i just needed a data solution for when working in the car
[Sachin] Thanks for contacting us. Please do not hesitate to contact us again if we can be of further assistance. Good bye
Once again three customer service sucks, well not so much sucks, this is sales, and here is a sales person not even offering to sell me anything, hell he should have suggested a broadband add on or even a data bolt on or something, I said I already had a phone/contract with 3 etc, so I could have had add on data, he should not let me go on my way thinking of a competitor as a solution.....
any wonder 3g sucks when they wont even sell it to you anymore........