This needs a fair solution for all parties
I think the fair solution for everyone (in this case everyone would be the ISP, the frequent downloader and the low use occasional user) would be a clearly indicated choice of accounts when you sign up.
As most people are rightly saying - Unlimited should mean what it says, if you cant back this up then you should not advertise it. The problem is that once one ISP uses this almost fraudulent statement in their marketing then the rest have to follow or they will lose future customers.
As a frequent and occasionally heavy downloader (I wont pretend its all legal Linux flavour installs!) I would happily pay for this extra ability to download what I want. Our current infrastructure, be it BT backbone or cable) just cant cope and if I choose to download my stuff at peak times then I unfairly hurt the people on the same pipeline.
I suggest the following choice of account that I would sign up for:
£16.99 a month with a 10gb monthly download limit. However this "Limit" would not apply during the hours of 11pm to 8am. I can download anything I want during this time and it does not affect my 10gb limit. If you are downloading torrents or other large files then you should have the ability to be able to schedule what times these download. I schedule all of mine to download between these times anyway because as we dont each have a fiber link in our homes I want to be fair to the others who are also trying to get on the internet.
If I go over this 10gb within the month in peak times then I pay £1 per gigabyte.
If I stick to these rules and dont abuse the service then I certainly would not expect any traffic shaping, management, packet injections or pissing about with my line.
You play fair and so will I.
I'll want the choice to either pay for the connection or sign up to a 12 month contract. That way if I am convinced they are abusing my line then I will leave. I'll also want the choice of buying a router supplied by them with all connection details for my account already entered or I can supply my own.
Is 10gb enough during peak hours? If I am not downloading large files during this time, just You Tube crap, emails, internet browsing and online gaming then this should be enough shouldnt it? Fell free to comment.
Like anyone I dont want my peak browsing to go down to just 136kbps but if an ISP has the balls to be completely upfront and honest as well as offer a full range of different accounts then I'll go for it.
If you work for an ISP then pass this message on to them. If you know of one that does this already then let me know...and dont mention Eclipse!
Comcast have done a bad thing by just deciding they will play god with their users and muck about with their packets. This is NOT the way to do things and I hope they get royally fuc*ed for it...although I doubt they will.