From MIS Sciences
A little clarity is needed. We operate our own high-speed mail servers, capable of delivering millions messages per hour. We DO NOT send using hotmail.
MIS Sciences is also a commercial web hosting company but its eAlert division is completely independent, running its own IP ranges, not shared with any hosting clients and each agency we send for has their own dedicated IP. We send by telephone, SMS, RSS, web updates, email, signge, notifications to local media (radio stations, etc). All agencies we send for are configured with all known anti-spam measures (domain keys, SPF records, bonded white lists, etc. We have been sending alerts for government agencies and universities for over six years without issues.
As a service, we can not tell clients we will not sent to “free” email accounts, users are free to choose their own method of communication and the users should expect a certain level of reliability from who ever they choose as their email provider.
I agree, students should use their university accounts, but not using a university email account is not a reason to be denied the ability to receive email!
Other major providers (AOL, Verizon, Earth Link, etc.) have white listed our servers to ensure these “alert” messages are delivered. It was Microsoft who decided that no one should be allowed to send to more than 10 messages per hour to any of their "free" mail servers", regardless of the legitimacy of the email. The issue was the “too bad” attitude from Microsoft which was doing a dis-service to their clients and creating more of a problem that they are trying to solve.
Shortly after this article was posted by Dan Goodin, Microsoft contacted our offices in an effort to resolve this issue and work with our technicians to ensure no “alert” messages are blocked
MIS Sciences Corporation