Still no deal.
I would regard myself as one of your loyal customers. I bought a PS1, followed by a PS2. I also have one of your TV's, a Video, a DVD player and even one of your MP3 players. I always regarded your goods as high quality, and reasonable value for money (which, of course is why I have so much of your gear)
Like many people in Europe, I put off buying an xBox when I first read the spec of the PS3 in the press two years ago. Somehow I always imagined in my mind that the PS3 would be worth waiting for.
Since then however it has been let down, after let down, after let down. It was bad enough that you decided that practically the whole of the rest of the world would get the PS3 before Europe. Then we had the crazy price point, the continuing lack of games, the (initial) lack of a HD lead for a HD console, the secrecy over backwards compatibility, the pricing of BluRay titles, the reliance on an online connection to provide essential software updates (instead of producing a working console int he first place) and now finally the debacle over DRM imposition on BluRay titles which apparently don't even run on proper BluRay consoles.
Can I ask you to put yourselves in my shoes and just imagine for a second how disappointed I have become with your company because of your attitude to your customers and your unwillingness to listen to what they are saying?
I never really wanted a bloody BluRay player, I just wanted a reliable nextgen games console at a decent, competitive price. Your prices in the UK are not only ridiculous, but you continue to exploit the UK market pricing when compared with the rest of the world. When you do cut the price of the box to something closer to US prices, we find that we're being asked to buy a neutered, low spec version for the (still high) price that people in the US play for the big model.
Frankly Sony you are taking the piss. You have ruptured my esteem of you as a Company, you treat my continued prospective custom with distain, and you treat customers in the UK like they're so bloody stupid.
So hear this. I don't want a PS3 anymore. I don't yearn for it anymore, as I realise that although I wanted one badly I wasn't prepared to be ripped off for it. Maybe in a few years I'll pick up one from eBay for £100, but you are not having my money.
By the looks of it I'm not alone either; PS2 sales in Japan dwarf PS3 sales, the Wii and xBox are kicking your arse wordwide, and with the (inferior quality) BluRay titles kicking out at over £25 in the UK and stuffed full of DRM, that technology is going to fall on it's arse as well.
You deserve all of this because of your arrogance. The board of Sony should probably resign and give the company a chance to be great again
Disgruntled, abandoned, insulted (and lost) Sony Customer