back to article Virgin downloaders hit by fault

Virgin Media has denied it has begun to block, the controversial music site currently under fire from the recording industry and US trade officials. Virgin subscribers contacted The Register fearing the Virgin brand's association with the recording industry, or desire to throttle bandwidth on its network, had …


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  1. oliver Stieber


    Virgin seem quite happy to block pirate bay though, it's a good thing that tor is easy to install!

  2. Will

    Oh really?

    "Virgin said any users who're experiencing the fault should get in touch with their details, as it might help fix the problem quicker. Contact information is here. ®"

    Filed under "copyright abusers.txt" I'm sure.

  3. Jon Brindley


    Since when is piratebay blocked on Virgin?

  4. Anonymous Coward
    Anonymous Coward

    Pirate Bay Works Fine?

    Im on Virgin Media and pirate bay works fine! VM does not block any sites as far as im aware.

  5. Steven Hewittt

    Don't use Tor!

    Tor should NOT be used for BitTorrent - try Relakks. It's abour a fiver a month but it's a VPN to a server in Sweden where you can then do your stuff privatley. Tor is not designed for BitTorrent or heavy downloading use and doing so is abusing the volunteers who provide the free bandwith you are hogging!

  6. Tone

    I can access from virgin...

    I can access from virgin...

  7. Johan Bastiaansen

    Allofmp3 is being squeezed out of business

    not by blocking the website, but by blocking payments.

    Users can't refill their balance.

  8. Anonymous Coward
    Anonymous Coward

    Allofmp3 is dead anyway

    as they are having huge problems with credit card processing. Last I checked (last week), the only way to top up was to buy gift vouchers - and even those you can only get from some dodgy ebay outfits for a mark-up. The site looks like its business as usual, but people have not been able to top up normally for a few months now as is evident from their message boards. Even a Moldovan credit card processing company has dropped support for them. Oh well, there are others for now :)

  9. Anonymous Coward
    Anonymous Coward

    Riiiiight! "Trust me! I'm a lawyer!"

    "Virgin said any users who're experiencing the fault should get in touch with their details, as it might help fix the problem quicker"

    And of course, everyone should trust a company which is in bed with the pigopolists - they would never even *think* of violating the Data Protection directives, and providing user details to the lawyers at the recording company...

  10. Tony Pottrell


    Using Virgin BB at home:


    Pinging [] with 32 bytes of data:

    Request timed out.

    Request timed out.

    Request timed out.

    Request timed out.

    Ping statistics for

    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


    And when I dial into work's network (ironically using the Telwest network):


    Pinging [] with 32 bytes of data:

    Reply from bytes=32 time=142ms TTL=52

    Reply from bytes=32 time=159ms TTL=52

    Reply from bytes=32 time=148ms TTL=52

    Reply from bytes=32 time=143ms TTL=52

    Ping statistics for

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 142ms, Maximum = 159ms, Average = 148ms

  11. Paul Stimpson

    It doesn't look like VM

    As much as I'd like to rag on at VM after their bandwidth throttling announcement it doesn't look like they are actually doing this. I confirm allofmp3 is unavailable but a traceroute falls down a black hole somewhere in the Masterhost network in Russia:


    5 []


    16 []

    17 []

    18 []


    20 * * * Request timed out.

    21 * * * Request timed out.


  12. Martin Chandler Workaround

    I use Demon broadband (Thus plc) and have the same problem. Are there any other non-Virgin Media users which have the same problem?

    Anyway, I think I have found a workaround. I have installed Google Web Accelerator and this seems to have fixed it for me.

    Hope this helps.

  13. Anonymous Coward
    Anonymous Coward

    Now fixed

    Just checked and it appears to be back.

  14. Steven Burn

    Not a VM customer and site borks ....

    PlusNet customer here and borks here too. Same hop as Paul.


    Tracing route to []

    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms [snipped]

    2 55 ms 54 ms 54 ms []

    3 165 ms 225 ms 440 ms []

    4 574 ms 53 ms 53 ms []

    5 54 ms 55 ms 55 ms []

    6 54 ms 53 ms 53 ms

    7 164 ms 55 ms 53 ms []

    8 62 ms 62 ms 61 ms []

    9 61 ms 62 ms 61 ms []

    10 70 ms 70 ms 71 ms []

    11 76 ms 75 ms 77 ms []

    12 85 ms 86 ms 85 ms []

    13 187 ms 86 ms 92 ms []

    14 108 ms 108 ms 108 ms []

    15 109 ms 109 ms 109 ms

    16 * * * Request timed out.

    17 * * * Request timed out.

    18 * * * Request timed out.

    /ad nauseum/

  15. Adam Buckland

    Payment down

    You can't now top up your balance at The only way to "alledgedly" do it is vial an alltunes pin, but trying to buy one leads to a screen populated solely with :

    Processing for this site disabled.

    Glad I, whoops, glad my friend only has a balance of $1.97


  16. Jon Lawrence

    working fine.

    I can access allofmp3 without problems via VM.

    The top up problems are nothing to do with VM and affect users from all ISP

  17. oliver Stieber


    It's blocked for me, I'm using Virgin Media's ADSL service, I've also got a download speed of 200k on a upto 8 meg line

  18. Anonymous Coward
    Anonymous Coward


    AllOfMP3 seem to have cunningly sidestepped the credit card payment issue by setting up another site (which is identical, save for a change of colour and logo) called I (er, I mean, 'my friend') topped up their with no problems. Visa or Mastercard, none of this JCB card or Luncheon Vouchers nonsense!

  19. Anonymous Coward
    Anonymous Coward


    I hope the Register is planning on posting a retraction.

    If you call virgin they will help you get connected to

    If you use some of the proxy servers you can connect to it.

    If you are on certain parts of the virgin network you can connect to it

    If you do a Tracert then you can see that the error is outside of the virgin network.

    Basically, the whole article is non-sense, VM are not blocking it, if anything, are blocking VM.

    I hope to see theregisters retraction pretty soon, as it appears the infomation they have is all hearsay, and very little infomation checking was done.

  20. Anonymous Coward
    Anonymous Coward

    Russian mafia

    I can't believe that no-one else suspects organised crime. Those guys who DDOS gambling sites for a living - why not DDOS a local site for the same reasons?

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