back to article Microsoft: Gmail rival Outlook.com will 'look good on your iPad' 

Microsoft has launched a successor to its venerable Hotmail web-based email service, in hopes that a revamped UI, integration with social networks, and tighter ties to the software giant's cloudy online services will woo users away from rivals, in particular Gmail. "We think the time is right to reimagine email," Microsoft's …

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        1. Anonymous Coward
          Anonymous Coward

          Re: It really is competition for gmail...

          Agree, I just checked it out. Gmail works fine on Opera.

  1. cal6
    WTF?

    Why the hell should webmail look nice on iPad?

    ... when we have IMAP and one of the greatest mail apps on the planet running on that platform?

    1. Roger B
      Meh

      Re: Why the hell should webmail look nice on iPad?

      I was thinking something similar, I would want it to look super nice on my Surface tablet. But more importantly, I have been @hotmail for 15 years now and am more than happy with it, I will admit I pay £15 a year or something so its ad free and syncs with the Windows Live mail program.

      I have visited outlook.com it looked okay, filled the wole screen, no ads down the right, again probably because I am paying for it, but now whenever I go to my hotmail account it now shows as the outlook.com page, although the address is still live.com.

      Haven't they tried relaunching before with hotmail.co.uk? live.com and live.co.uk? Okay so they have a lot of different mail servers, but please leave my hotmail account alone, I had it before you came along and bought it all up!

      Okay, I've moaned, I just don't like change.

      1. Roger B

        Re: Why the hell should webmail look nice on iPad?

        oh, and I don't use Twitter, Facebook, LinkedIn or any other social media stuff, so please, can I just switch it all off and not be reminded about it ever, please? And yes Amazon you listen to that as well, I'm not bothered about telling everyone I just bought 50 shades of grey...oh...oops.

      2. Jordan Davenport

        Re: Why the hell should webmail look nice on iPad?

        @Roger B: You can sync contacts et al with the Windows Live Mail desktop program without paying, and you get no ads in the desktop client. I've used it before with my Gmail account, and my contacts will still sync with my Windows Live ID/.NET Passport/whatever they're calling it now. Unfortunately, there's no synchronization between it and Gmail, but that's to be expected. That said, you can import from a CSV.

  2. Anonymous Coward
    FAIL

    Very under impressive

    I use Hotmail and such quite a lot, just like I use Outlook 2010, so you'd assume I should like this.

    Well, I think the whole setup is a very crude hack which is also quite annoying to work with.

    I gave the new Outlook a try and well.. So far, so good. I have my folders, I have my quickviews. Not too nasty. And then I tried to access my SkyDrive which is also important to me. The switch screen looks awfull; a big black bar (1/5th of the screen at least) appears with 4 huge icons in it. Why couldn't those icons sit in my titlebar?

    So I click SkyDrve and what do you know... All of a sudden you're taken back into the /old/ Hotmail interface and your SkyDrive folders appear.

    That's not a new implementation of e-mail, that's a very crude and incomplete /hack/. IMO a stupid one at that.

    I switched back right back to Hotmail. After all; I'll be moving back anyway whenever I access my SkyDrive or Calendar. They also "forgot" to port the online Messenger.

    1. Phoenix50

      Re: Very under impressive

      99% of your issues are being fixed in the coming weeks - Microsoft have fully admitted that Calendering, SkyDrive, (even Skype) etc are all due to be updated along with the new Mail interface soon.

  3. Anonymous Coward
    Windows

    You can't even send feedback!

    Sorry for 2 posts after one other, but look at what I got after switching back:

    After moving back to Hotmail I was asked (pleaded?) to send feedback. Ok, we'll do that...

    Pick a product:

    "Calendar, Groups, Hotmail, Live@Edu, Messenger, Profile, SkyDrive" and the rest is all "Windows Live *". (Windows Live Account, Windows Live Events, etc.). I figured "Windows Live Mail" but all the welcome messages and welcome email calls the new interface "Outlook". ("Welcome to Outlook", "Get an Outlook email address", "Tell us what you think of Outlook").

    So why can't I comment on a product called "Outlook" ?

    Talk about a hack....

    1. StrictlySocial

      Re: You can't even send feedback!

      Um, yeah, you can send feedback. Settings => Feedback.

  4. Anonymous Coward
    Anonymous Coward

    "the time is right to reimagine email"

    Go on then, we'll wait for you.

    ...

    Finished?

    Oh good, now we can get on with something else. And stick to the same e-mail.

    1. JDX Gold badge

      Re: "the time is right to reimagine email"

      gmail was pretty much a re-imagining... when I go back to other web-based email or older versions of Outlook it's just horrible.

      In my view, gmail ties with search as Google's best product.

  5. jim 45

    fabulous!

    Fabulous, how they've reduced clutter and reclaimed wasted space, so they can run a BIG FAT AD BANNER instead.

  6. Chris 3

    The team are doing a Q&A on Reddit at the moment

    http://www.reddit.com/r/IAmA/comments/xgjrw/we_are_the_team_behind_the_new_outlookcom_service/

    It's a bit gushy, but there are some decent answers to questions.

    Me? I'll stick with a domain and a proper e-mail client.

  7. Tom 35

    Waste of time and space

    Click new message...

    1/3 of the left hand side of the screen is taken for the To: address. Great way to save space!

    Your subject goes on the top, above the format tool bar.

    Your message below.

    Delete welcome message, and what appears in the empty inbox?

    " Wow, you've got a very clean inbox! (Did you know you can receive messages from other email accounts?)"

    Wow, that's very clever Microsoft, now piss off.

  8. John A Blackley

    Very MS

    Overcooked, over-coded, over-loaded and over-valued.

    1. Phoenix50

      Re: Very MS

      Much like your anti-MS drivel.

  9. Anonymous Coward
    Anonymous Coward

    "you can't polish a terd".

    1. Neil Greatorex

      @ Taylor1

      "you can't polish a terd" sic"

      Oh yes you can, but it's still a turd.

      1. johnnytruant

        Re: @ Taylor1

        How to polish a turd: http://www.youtube.com/watch?v=yiJ9fy1qSFI (mythbusters)

  10. Anonymous Coward
    Anonymous Coward

    Branding fatigue

    Outlook.com,

    Windows Live.

    Hotmail, Metro,

    Sky Drive.

    Windows 8,

    Office 365.

    Confused?

    I'm bloody mystified.

    1. Phoenix50
      Thumb Down

      Re: Branding fatigue

      What? A company uses brand names to differentiate between product types and new iterations of their software?

      I'm mystified as to why you're mystified.

  11. DrXym

    Half the space is wasted?

    Funny when I open GMail it does a pretty good job of filling the screen with as many emails as I can fit into it. It even has a compact mode under that cog settings icon to forget spacing and cram as many messages in as possible.

    1. Phoenix50
      WTF?

      Re: Half the space is wasted?

      And yet the new Outlook.com has a smaller - yes, SMALLER title bar than Gmail - and can therefore fit more messages on the screen than Gmail?

  12. Ketlan
    Devil

    Never mind design...

    "According to Hall, some 17 per cent of the email messages a typical user receives today are updates from social networks."

    That's odd. I get around a hundred legitimate emails each week, none of which are from Facebook, Twitter, LinkedIn et al, and well over a thousand that are spam. I'd rather they sorted out the spam problem before doing design updates.

    1. h4rm0ny

      Re: Never mind design...

      Do you think you are a typical user however, as the quote you've used refers to? I avoid Facebook like the Black Death, but I am well aware that most of humanity disagrees.

      1. JDX Gold badge

        Re: Never mind design...

        Congratulations on not understanding statistics.

  13. Anonymous Coward
    Anonymous Coward

    Lipstick, meet pig

    Must be some nth dimensional warped reality where "Outlook" equates to a positive, uplifting rebrand designed to make more ad fodder users flock to the fold. Then again, it's Hotmail, favoured communications tool of Mrs Miriam Abacha, wife of the late Sani Abacha, so perhaps anything is 'up' from there.

  14. Steven H Taylor
    Flame

    Where's the uproar?

    Last time Microsoft tried to 'reimagine hotmail' and came up with Windows Live Mail it triggered a storm of criticism, practically forcing them to revert. Where are those loyal fans this time?

    I should probably look on twitter, but why would I want to do that from Outlook?

  15. TheTallGuy
    Holmes

    Hmm

    Seems the ABMers and fanbois are out in force.

    Sorry folks MS introduce a new thing, immediately the ABM/Linux/Fanbois have to post "well it's crap" posts regardless of what it is, it comes from Microsh1t type comments.

    I tried it and it seemed like my outlook in a web page maybe I'm missing something. Maybe there is an advantage in moving to outlook.com but can't yet see it, I've had a hotmail account for donkeys years and don't suffer a spam problem, maybe one a week, perhaps not using your email account for sex sites has an advantage.

    1. Anonymous Coward
      Anonymous Coward

      Re: Hmm

      "...and it seemed like my outlook in a web page..."

      For some of us, that's the whole problem in a nutshell. No need to be a zealot or sex fiend of any hue; prior exposure to Outlook will do nicely as a basis for "not for me, ever", although a billion desperate Microsoft re-launches certainly helps.

      You might try assuming people think for themselves when they comment, rather than being stereotypes who always reflect marketing hype as opinion. It's less embarrassing.

      1. JDX Gold badge

        Re: Hmm

        I haven't tried outlook.com but Outlook is by far the best desktop email application. However since gmail came along, I'm less and less convinced email needs a dedicated desktop app. I'm not in favour of moving every application into a web app but gmail is a wonderful counter-example.

  16. Confuciousmobil

    Live?

    Just tried outlook.com on my iPad and it just redirects to live.com and I get my normal hotmail.

    Is this a limited trial or do I need to log in on a PC first? Or do MS just not want me to try it?

  17. Anonymous Coward
    Anonymous Coward

    This will be as successful as...

    Windows Phone, Zune, Bing... etc.

  18. Anonymous Coward
    Anonymous Coward

    boo

    I really dislike Outlook, it is v bad. Thus a web service called outlook.com is a real turn off

    1. Anonymous Coward
      Anonymous Coward

      Re: boo

      You've hit the nail on the head. The rebrand (sorry: 'reimagine') is the big problem here, not the new interface.

      Unless you're a plumber, people use webmail services to keep home and work lives separate. Ever seen someone checking a BlackBerry, and then their smartphone?

      Forcing private users onto the brand name of probably the most hated/unstable corporate applications (which let's face it, virtually every major company is forced to use, thanks to Exchange's dominance) is a dead duck.

      Face it : who _enjoys_ using Outlook? We dread it!

      Almost as daft an idea as when PricewaterhouseCoopers blew $110m on rebranding their consulting arm as "Monday" - clearly the most hated day of the week - only to scrap the name a few days later.

      I bet those at the Mountain View Chocolate Factory are pissing themselves laughing!

      1. DrXym

        Re: boo

        They should probably keep Hotmail for the casuals and launch essentially the same service under a different name for businesses who want webmail but don't want to be associated with Nigerian princes or penis enlargement pills.

      2. Phoenix50
        Stop

        Re: boo

        You're having a fucking laff aren't you?

        I use Outlook and I enjoy using it - as do millions of other people around the world. I enjoy it becasue I don't notice it - it just works and it gets the job done in an efficient and reliable manner.

        The people at Mountain View can be pissing in each other's mouths for all I care; this is an excellent update and one I can't wait to use full time.

      3. JDX Gold badge

        Re: boo

        "Unless you're a plumber, people use webmail services to keep home and work lives separate"

        Normal people use their home PC for home email and their work PC for work email... Outlook is/was (not sure they even provide it for free now) very widely used with the masses who would struggle to find a webmail. The number of people using the email address provided by their ISP is evidence of this.

  19. Danny 5
    Meh

    meh

    hotmail looks fine on my winphone, so i expect few changes to be honest.

    I've actually been a hotmail users almost since they exist and still actively use the account.

  20. Anonymous Coward
    Anonymous Coward

    I have just tried it and I have to say that I like the interface a *lot* more than gmail which I use as my main email account. I agree with a previous poster though who says the switch between outlook and calendar or skydrive is clunky in the extreme. Still, I'm sure they will address those issues eventually.

  21. Livinglegend
    FAIL

    Major problem

    Having tried Outlook.com and I soon went back to Hotmail. Very tiny text in light grey against a white background makes the site almost unreadable. What is with this crazy idea that everyone has telescopic vision and their noses pressed hard against t a 50" screen.

  22. Anonymous Coward
    Anonymous Coward

    "For example, when the user isn't reading a message, the "Reply" menu disappears completely."

    But I sometimes hit reply to messages I've read but don't have open.

  23. durbster

    I'm already looking forward to explaining to clients how to setup their email addresses:

    "Do you use Outlook? Yes... do you mean the application or the website. An application is... do you get to it in your start menu or your web browser?...

    ...no, Google is a search engine, not a browser."

    :(

    1. graeme_from_IT
      WTF?

      And don’t even think of mentioning Outlook Web Access

  24. graeme_from_IT
    FAIL

    uh-oh - looks like it'll be used by the phisher-men

    Looks like they forgot to withhold certain email addresses from the pool of those available - I'm now the "proud" owner of post.master@outlook.com - supposedly do-not-reply@outlook.com has been taken already lol

  25. JCB
    WTF?

    Reimagine? Just imagine it's not Hotmail, but really it is

    Turned on my PC and reloaded my browsing session. Where the Outlook.com tab had been, there was now a Hotmail login page. So I entered my new Outlook address and password, signed in and saw Live.com flash up before I finished up back in Outlook again.

    It looks like the bastard son of Hotmail and Gmail to me. But it was nice to get in early and snap up some decent addresses before they all went.

  26. Anonymous Coward
    Anonymous Coward

    Just to protect things

    I signed up for half a dozen accounts that reflect various nyms

    Guess I'm just adding to the stampede.

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