Thing of the past, thank god!
It's Stories like this that make me relieved to get out of the email game having just shifted 10,000 users to O365 in the last couple of months....
Having lived through a corrupt EDB file recovery on our Exchange environment last year, i know how terrifying email issues can be. No matter how often you spout the line "Its a communication tool, not a file server" at people it never stops them from retaining everything ever sent since God was a boy.....
Also, micromanaging mailbox sizes on-prem is becoming harder and harder, users just do not get why you need to limit their mail to 2Gb and exceptions pop up all over the place (largest user mailbox we had was 80Gb ffs...)
It doesn't help these days that File Shares and collab SharePoint seems to be a dirty word at C-Level, where they just want to send 100Mb PowerPoint Decks and Business plans to each other...and who are IT to tell them how to do their job.