I still can't get my head round this one
Over the years the number of people (teachers mostly) who think that turning the monitor off and on is the same as doing this to the computer. It was OK when I first started mixing educational IT support and training with my main education job. Thirty years ago people saw a monitor and thought it was a TV set. So I knew that they were good at our rather technical teaching role, but that using a computer was a new way of thinking for them.
But after a generation it is still happening. Staff would turn off the monitors at night, but leave the PCs running all weekend or potentially the whole Summer holidays. Often logged in too.
Or the times that I got a call saying that "the email isn't working" and they hadn't turned on the f***ing computer.
Thirty years ago I was dealing with people who grew up in the 1950s and earlier.
These days they've all grown up with computers. And they still don't get it.
It's not an IT problem really. It's a task much simpler than programming a 1970s VCR. Or driving a car. Let alone analysing a pattern of complex behaviours in a busy classroom.
It's as if being asked to do something with a computer and they just surrender all thinking.
Yes I know they're busy professionals for whom IT is an enabler. But the same could be said for any number of items that we expect people to get on and use. (We had a microwave in the staff kitchen that looked like it was there to launch a space programme, it has so many dials, settings and options, but they all managed to use it).